Packaging PriceReviews of packagingprice.com

TERRIBLE BOXES!!! AVOID AT ALL COSTS!!! I ordered 48" long boxes since that is the cutoff size for a major price increase from the shipping carriers. Every single box they sent me was too long by a whole inch. This has led to a doubling of the cost of my shipping which is unacceptable for a business. When I reached out to at least get a refund for their incorrect boxes, they told me they couldn't. This was their fault and it has cost me significantly and they are unwilling to fix the problem they caused. Terrible boxes, terrible service. Avoid at all costs. ULINE is 1000 times better.

The boxes I ordered weren't what was listed. When I reached out, they told me I had to pay return shipping plus a 20% restocking fee if I wanted a refund, even though the error was on their end. The conversation on their end was rude, unprofessional, and dishonest.

The price of these boxes were excellent and were the deciding factor towards the final purchase. They arrived within a week. Initially I had an issue with some being on back order, so I called customer service and she helped me out. Why two stars? The boxes were cheap and affordable, they arrived quickly and in great condition: but the boxes are...useless. practically paper thin. Other cardboard boxes I have have a edge crush test score of 44 lb. (This isn't something I considered when making the purchase). The boxes I ordered have a ECT score of 32 lb. Lightly pressing on a corner with your palm would crush the corner. These boxes are so thin it's insane. This was a $650 order. I have no clue what I'm going to do now.

I placed an order for boxes and every bundle was damaged. They were still mostly usable but they looked absolutely awful. I took photos and reached out to their support for some type of explanation and they haven't gotten back to me in 2 weeks. I followed up, but nothing so far. As a subscription box business owner, I'm disappointed that I had no choice but to ship my packages in these terrible looking boxes, but I'm even more disappointed in the lack of response/apology/explanation. Needless to say, I won't be reordering, and their customer service is embarrassing. I would recommend taking your business anywhere else.

Bad company!!! They delay shipping, when there is a problem with the carrier, they don't want to solve the problem quickly, causing damage and disrespecting the customer. Customer service with totally unprepared people and with absurd rules. NOT RECOMMENDED, you will definitely get bored!

Placed an order overnight at 10pm, called at 10 AM to check status and if it will ship out today. They said item is in stock, requested them to ship out as had an urgent need. The lady checked and said there might be a charge for cancellation, that irked me but she kept her promise. Package was delivered next day, much faster than ULINE and Amazon.. great experience.

Great Prices and Great Service! Was stuck in the ULINE clusterf**k and needed out, prices kept going up even with increased volumes. So I found packagingprice.com and I haven't looked back. Selection isn't as broad, but very adequate... has everything I need and is usually ready for pickup within a few hours. Shipping isn't bad (flat rate) but I'm usually in the mood to get out of the shop, take the short drive, and kinda give myself the time to decompress!! I am SOOOOO happy to do business with these wonderful people!!