Packaging PriceReviews of packagingprice.com

Worst company to do business with trust me please find a different company, they might me good the first few times you use them, but they will find a way to scam you. There is no customer service that is willing to help.

They have worst customer service, They response the email immediately but NOT related to your case. They blame each other at customer service

Very shady selling practice. You will never know that is item you ordered is available in stock. Only after you will put your order, pay for it, only after this you will find out that your item is on backorder and it is ALWAYS "(Expected in Stock: NOT AVAILABLE"). And if you will not pickup your order when THEY tell you to pick it up (may be you are enjoining a beach at this time) they will charge you 20% restocking fee. Stay away from this company.

Very poor and disappointing experience. I ordered some mailing tubes from this company. Shortly after I placed the order, I received a message indicating that the product was out of stock with no projected restock date. I called the company and spoke with a young woman who said that she checked stock at other warehouses and the product was not available. I requested that she cancel the order and she said she did that. I then ordered the product from another vendor, since I needed it quickly. I was surprise to get a message the following day from Packaging Price that my order had been filled and shipped. I call the company, and the person I spoke with indicated that they had no record of the order being canceled. I could return the product at my own expense for the shipping and pay a 20% restocking fee. I forwarded the company the message I received stating the product was out of stock with no projected availability date, along with the very specific time I called the company, was completely ignored. Due to the very poor customer service and obviously inaccurate systems of this company, I have two cartons of mailing tubes I have no use for, and I've wasted a considerable amount of money. The tubes arrived today with the two boxes tied together so tightly with plastic wrap that the tubes on the sides of both boxes have been crushed and are unusable. I certainly won't be ordering from this company again, given the poor experience throughout this transaction. Packing materials are all pretty much the same; it's the customer experience that sets companies apart. And this company evidently isn't interested in that experience.

They charged me a $75 lift gate service fee, for a UPS delivery that I unloaded myself. No lift gate involved here. They promised to get the fee back to me and that was over a week ago. Despite my phone messages and emails they refuse to do the right thing. Their excuse was that the problem was with my bank, not with them. Fact is they outright lied to me, they ripped me off, they stole from me and evidently they have no feelings of guilt or remorse. They will not get anymore business from me.

these people are a scam beware they i placed two orders for a shipping price of 19.99 on my third order they tried to charge me 79.99. i contacted them and she says they are giving me the lowest best rate to ensure my package arrives. my total for my order was 103 and shipping cost was going to be another 79.99 almost the same price of my order. get the word around do not let these guys scam people share the info on social media for shipping price gouging. im not stopping here i will make sure everyone know about your scam. im sure you will try and make up some lie just to make yourself look better but people will see you guys are scammers.

Placed an order on 10/10 large enough to qualify for free shipping. They added a "lift gate" charge to deliver the order (all delivery trucks have a lift gate). Emailed to cancel the order about an hour after placing. They refused to cancel. I told them I would refuse the order. They still refused to cancel and emailed their "conditions" that said I would still be responsible for return shipping. I again told them to cancel, they refused and the order shipped the NEXT DAY. The order was refused and they charged me $115 return shipping disguised as a merchandise order with sales tax added to make it more difficult to dispute. Upshot Bank of America refused my dispute for $115. I placed the same order with Lindenmeyr Monroe, saved $150. before the $75, lift gate charge and actually got free shipping. I'm still $110 ahead after the $115 return shipping for the order they refused to cancel. If Packaging Price is so desperate for orders to refuse to cancel a repeat customer's order my suggestion is to save yourself a ton of money and order from Lindenmyer.

Was using them all the time. Now they have added extremely high shipping charges, so high that Uline is cheaper lol