Kimberly
Great prices and service, until you CANCEL!
This company is great to book a trip with but heaven forbid you actually need to cancel they you get the run arounds. First, I email to cancel and they take 2 business days to tell how much I actually get back. Then I have to give them another formal email to cancel the trip and they say that it will take about a week to relieve the check. What they didn’t tell me is that it takes a week to process the refund, THEN a week to receive the check. It has been over two weeks (still without a refund) and I have to inquire each time for a follow up. Very frustrating and waiting for a form of compensation due to the delay.



