OzloReviews of ozlosleep.com

dont waste your money. there are way better alternatives on the marklet for less money. the fact that you need to swork witj the earbugs app in order to have them working is already frustratin g inouhg. they actually dont fit so comfortably and they have been hurting my eras. they do not work with ipad or mac so basoically you can only used them with your ophone. its obvioulsy personal but i have my entire meditation archive on my mac and ipad and i do want to use them for straming too at 300 euros. Nope not possible. They dont work with Apple Health probably on e of the most frustarting limits...they are trying ot built their own sleep tracking software etc but who is going ot use it when even doctors require apple health data? they dont charge properly. they cant be used only one at a time. the raange they cover is extremly limited. a week into having them im ready to return. a total waste of money. leyt ssee how weel the 30 day guarantee works. im curious if thi sis a total fraud or if they will stick by their promises. unless you just want to use them with your phone and are keen to add the having to work them out with their app etc instead of instantly connecting ot your devices dot....well i would never buy them again...oh sorry i forgot the dificulties in charging them ( they dont attach well to the magnets inside the biox fo rit) and the fact that the box itself its way too boig to carry around on. normal basis. 300 euros gone down the drain. really lets see how long i have to debate why they dont work for me to have a chnace to get my money back. the debate shouldnt be long at all. they simply are not for me. end of the story. AND ONCE AGAIN YOUR REPLY ISNT SATISFACTORY- initial communication - only they dont connect properly to my mac, but the same works on my ipad. So false selling statements ar eused. Additionally the pain of having to usethe headphones with the. app attached to it, wasnt something i signed off for either. I have perfectly working and slightly less expensive earbuds which honestly are much better than yours at 300 euros. i was only keen to spend these money because i struggle with insomnia and i needed an even better device. The Ozlo earbuds have proven not to be that. They hurt in my ear, even the smallest ones. If i want to use one, the left one disconnects when covered from the charging box (i have plenty of piercings g nd i want to decide with one of the 2 i want to use on different nights. surely i cant be forced to use both of them why…..at 300 euros. Pairing and synchronising is a nightmare. The lack of pairing with Apple Helth whilst your own system is still under development ( not that i would want to heavier use your system…i sue apple health for everything else including sleep - why would i ever change my multiple apple devices to jump to your NOT EVEN ON THE MARKET YET wanna be the same but not the same. Charging is a nightmare. All of it has proven just to be a nightmare. Seriously why would you expect people to spend 300 Euros for them? They ar ein no way better thnan other earbuds for sleep already on the market, for more than half less of the price and much more reliability. I tried to use them for a week. They simply are not for me and since I am well within my 30 day return period i want to return them immediately. - also the app doesnt work on the mac so thats just great andi must swap ( reset to factory setting and so forth) everty time i want to uset them on my ihone r on my mac. so no they do not worj so wekl on all devices....

I bought these sleep buds about two years ago. The first pair had a problem. I reached out to ozlo and they fixed my problem right away. Two years later I had another problem I reached out now their support is really slow. I know mine are out of warranty I just wanted help trying to get them to work. They could not help me and only suggested to buy a new pair. These are great sleep buds when they work. Buyer beware!!!

2 months in and they’re cooked. The buds aren’t charging and no amount of resets or fixes will work. Waist of $470 AUD

Product is excellent but the customer service and delivery service is disgraceful. Imagine pricing a product at 443CA and then selling it like a Banana. Bunch of quacks working over there.

I love the earbud design and fit-- and they worked really well until they suddenly didn't. They stopped connecting about 4-5 months after purchase. I contacted customer service and received a canned response which included device troubleshooting instructions, and a request to add video evidence of malfunction. I replied immediately, with the requested information and 2 weeks later I am still awaiting a response and my earbuds are still unusable.

I was really hopeful about these sleep buds and genuinely excited to receive them. Unfortunately, after roughly a month of trying to make them work, I’m extremely disappointed. From the beginning, the buds would not stay in my ears, caused significant discomfort, and one bud repeatedly disconnected. I watched the help videos, followed the fitting instructions, tried every wing size and positioning suggestion, and did quite a bit of research on my own. Ultimately, it seems my ear anatomy simply may not be compatible with the design. I even had my husband try them, and they stayed in his ears perfectly, which reinforced that this appears to be a fit issue specific to my ears. I contacted support and sent photos showing my ears both with and without the buds. While support was initially very responsive, I didn’t find the assistance particularly helpful. I was repeatedly directed to videos I had already watched and given suggestions I had already tried. I was told my case would be escalated to the technical team, but the recommendations that followed were again things I had already attempted. I was also told the buds might be sitting too deeply in my ears and to position them farther out. Unfortunately, doing that caused considerable pain while sleeping—to the point that I was sleeping better without the product. My last communication with support was Monday, when I explained that I had exhausted their suggestions and the buds simply would not stay in my ears. I have not received a response since. That is particularly disappointing given the price of this product. The frustrating part is that the concept is fantastic, and when the buds actually stay in place, they do an excellent job of masking external noise. I really wanted them to work. Unfortunately, the fit issues, discomfort, connectivity problem, and lack of a meaningful resolution from support have made this a very disappointing experience.

I bought the Ozlo Sleepbuds a few months ago with 30-days return policy included. In my case, the Sleepbuds turned out to be useless: masking did work zero, they were hurting in my ears and finally falling out while I was sleeping. So, I wanted to return them and contacted the customer service several times to find out where to send them back to. No reaction whatsoever. Now I'm sitting on these for me absolutely useless things - 300 Euro for nothing but pain in my ears. Unacceptable.

Royal Mail delivered the package damaged and opened with no items in it! I took a photo of the delivery driver attempting to hand package over - of course we refused to accept it. Since then Ozlo have failed to supply the ear buds despite clear photographic evidence of failed delivery. Beyond frustrated as these were needed in time for a holiday. My advice - don’t bother - try a different supplier.