adelle S.
They are so amazing
They are so amazing. I purchased a product and picked express shipping. However, there is a problem with the mailing service and my package got delayed. And then got lost in the mail. They were so kind and gave me a new shipment for free and refunded my shipping payment since I had paid for Express shipping. I truly appreciate companies that have great customer service. And this is one of them. And I love that. It’s women owned.
Response from Oyo SkincareJul 9, 2025
Thanks so much for your kind words, Adelle. 🫶 Mailing issues are the worst, so we’re really glad we could make it right quickly for you. We care a lot about creating a brand that shows up for people, and it means everything to hear that came through. Grateful to have you with us.



