OxygenSolveReviews of oxygensolve.com

In my opinion this company is a scam. Ordered two machines, one portable and one home one. Received both neither worked correctly. Emailed the company and stated what was wrong with both in detail with pictures of the model/serial numbers on the machines and wanted to return them and get a refund. I have just gotten the run around and now they do not even answer my emails. The customer service number, when you look it up is for three different companies selling the same thing. You can never get through to them, the recording states they will call you back, never do. I just lost over $800. Lanora Ovino

We started off on the wrong side After talking to you Received it within 7 days Simple to assemble Work great,we change out airline to a 50 it's line make it easier to get around for my wife

Ordered my O2 concentrator on April 28, now on May / 28, all I have is a long list of excuses, apologies, explanations, and no O2 concentrator.. I'm hoping to change my feedback.. however, so far it is more like a slapstick comedy than a real company.. GOT IT !!!. I finally received my O2 concentrator 32 days after ordering it...with another apology blaming inventory problems. Oxygensolve offered me a $30 "partial refund"....for the "inconvenience" of waiting 32 days for my medically needed device. They also asked me to remove my negative feedback... The O2 concentrator works well, is solidly built, and I am happy with it. I might buy more from them . I hope they fixed their "logistics problems"

I was initially upset by the phrase "3-4 day shipping". I didn't realize that meant it would be 3-4 days before you processed it for shipping. Had I known that I probably would not have ordered. Once the machine got here, it took about 2 weeks, I was impressed with the workmanship, and ruggedness of the product. After using it for about a month now I think that the machine is very good. My biggest complaint would be the battery life. I am only getting about 1-3/4 to 2 hours on a charge as opposed to the 3-4 hours advertised. I purchased an extra battery (8 cell) at time of purchase, since then I have ordered the 16-cell battery to see if it lasts long enough for an outing. Haven't had a chance to test it out yet but will post additional comments when I am able. Overall, I am happy with the unit.

Used my portable oxygen for first time on 4-22-26. I was very please with it. Not to heavy, easy to carry. Gave me just amount of oxygen I needed. I would recommend this to anyone that needs oxygen away from home.

Everything about this unit is awesome. A lot quieter then my other machine and now I can stop paying 50 a month for a rental….love it !!!

Ordered a machine. It was not what we thought and have requested to return. They indicated they would be we could exchange. Product we would exchange with is cheaper than purchased and they indicated they would not refund the difference. So we have requested to return. Customer service is NOT responding. Seems like the company is a scam. Interestingly, they replied to this review which I have emailed to them, but are not responding to my emails.

Hi i order a Charger for Portable Oxygen Concentrator NT-03/NT-05 × 2 for my 84 year grandma and its been 2 weeks and i haven received it yet been calling to the company and no answer been calling customer service they dont answer.