OxygenSolveReviews of oxygensolve.com

Price was good and the product description was very helpful it make my choice. I really like the one I chose.

I was so impressed with the unit I bought that I ordered another one for the other end of the house, and I bought a portable unit. I feel the quality and ease of operation is super. Thanks

Everything was smooth and easy. Very helpful customer service.

the pkg was all beat up when I got it!

Everything went well with my purchase. The oxygen concentrator was reasonably priced, it's quiet, it provides the amount of oxygen I need,it meets my needs. Fast ship and good communication.

I bought this as a portable unit with a higher flow than my other portables. I liked the constant flow and the ability to use the extra LPM's. While I found it a bit big, bulky and heavy to use as a portable, it does work well as a semi-permanent unit in our RV. Ordering was straight forward and simple. I did have to wait an extra day to get it due to a "weather delay". The instruction book could be a little more through. It did not address the length of time the batteries last nor did it address oxygen concentration (it was showing only 35%) Thought this should be higher. Have sent email to hopefully get some answers to tis. Overall seems to be a well made product

My complaint is the same as many others, slow delivery. Company web site says delivery 3 - 5 business days. I placed my order JUL 29. We needed the device by AUG 6th because we were leaving for a trip the next day. I received an order acknowledgement JUL 29 at 11:43AM, then a shipping notification same day at 1:45PM with a FEDEX tracking number. I checked the shipping progress 2 days later, JUL 31, only to find out the package hadn't been given to FEDEX yet? It was not entered into their system until next day, AUG 1st. Then they gave a delivery date of AUG 9th to ship a package from CA to Western Pennsylvania? It ended up being delivered late in the day on AUG 10. The package has never been opened as of today AUG 17. I sent one email to the info@ address on AUG 5th asking for a return label and a full refund because of late delivery and did not get any reply. I sent a second today, AUG 17, asking for the same thing. We'll see what happens. Their web site says there is a restocking fee for returning used equipment but ours was never used. Again we'll see what happens. UPDATED AUG 20 I have not heard back from OxygenSolve as of today. I'll resend another email. UPDATED SEP 2 This will be my last update. On AUG 20 I contacted my credit card company to dispute the charge. I explained, in detail, what had happened regarding the shipping terms mentioned on the web site and when the package was eventually shipped and delivered. Later that day I was issued a full refund on my charge. Also that same day I was contacted by OxygenSolve for the first and only time. Their email asks to explain why I wanted to return the unit and, once I did, they would send a return address label. I did explain - but that is the last time I ever heard from them. I have tried to contact them 2 more times last week (AUG 24 and 28) and have gotten no reply. I can't say anything good or bad about the product because it has never been used. The box it was shipped in has never been opened.

Took 7 days to ship from a California Warehouse. Thats inexcusable. Then Another 7 day for the warehouse to Ohio... This is a medical device Not a Gameboy. When ppl order these its needed ASAP..