Sheryl
Caring Customer Service
I have had excellent help every time I have visited Oxygen Concentrator Store. Recently I called because my 4 year old Inogen portable concentrator had an error message. I believe the person I spoke to at the Oxygen Concentrator Store was Nick. Over the phone he helped troubleshoot the issue, suggested I needed column replacements, and ordered them for me. I was happy he could diagnose the problem over the phone. What impressed me more was when he called me some time after I had received the parts to make sure I had no issues installing the columns and that they took care of the issue. That is what I call caring customer service.
Response from Oxygen Concentrator StoreSep 14, 2021
We are incredibly grateful that you took the time out to leave us this review. We value our customer satisfaction as a top priority, and we are committed to our customers. Please let us know if we can do anything else, Sheryl.



