Oxygen Concentrator StoreReviews of oxygenconcentratorstore.com

I so happy how fast and efficient my order came. I'm Canadian and cannot get delivered to Canada. There was a representative that tried her hardest to get delivered to Canada but for some reasons it wasn't working. My daughter lives in the USA and just moved back from living in Dubai. Thanks so much to your team who tried their hardest to help me.

Nick is THE BEST!

Upon my request for a phone call, I was greeted by James Gonzales. He admitted that he may have jumped in front of another associate in responding…but I’m glad he did. Mr. Gonzales was extremely knowledgeable about POCs and the current situation with back orders and product source countries including parts shortages. After a short primmer of the current state of things, he suggested the Caire Freestyle Comfort. While we talked, I began researching the unit online (I wasn’t familiar with it at all) and realized it was quite a good unit, made by a reputable company with a great warranty. Mr. Gonzales described the unit and it’s particulars so well AND sincerely seemed to BELIEVE in the company, I felt secure enough to order the unit right then without hesitation. I feel a was given a decent price and the order was taken quickly, receiving emails back and forth during the phone conversation. Communication was awesome and I couldn’t ask for a smoother transaction. Thanks, James! You’re the man.

Very efficient - my representative got it to me when I needed it, shipping out the same day so I would have it in time to travel.

James Gonzalez is a pleasure to deal with. He is very courteous, attentive and most professional. He makes buying from you very easy

Problem with plugging in charger to my Simply Go mini. Tried a new charger, that was not the problem. Sent charger back within 7 days received a full refund. So that meant the Unit had to be sent in for repair. Oxygen Store printed me a shipping label, boxed up unit and took it to Fed X. Every Oxygen Store Associate that I talked to were pleasant, explained to me every step we were going to take to get me help. They were wonderful. Really, really appreciated all the Customer Service. Thank you especially Deborah.

Nick was great

James was so helpful! He explained everything very clearly. We received our order right away. The process was very straightforward.