Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

Showing 9,261 reviews with 5 stars · Clear filters

Meador, S.
Jul 13, 2023
Jim H knew what i needed when i told…
Jim H knew what i needed when i told him what i was looking for, and got them to me ASAP. prompt, courteous service and great equipment go together here!
Response from Oxygen Concentrator StoreJul 28, 2023
We're thrilled to hear that Jim provided you with exceptional service and knew exactly what you needed. Our team takes pride in delivering prompt and courteous assistance to our valued customers, and we're delighted to know that you had a positive experience. It's fantastic to hear that the equipment we provided meets your requirements perfectly. Should you have any more questions or need further assistance, feel free to reach out. We're here to ensure you have a smooth and satisfying experience with us. Thank you for choosing us!
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Richard W.
Jul 13, 2023
Didn’t have my brother’s prescription
Didn’t have my brother’s prescription, nevertheless, Oxygen Concentrator Store was relentless in fulfilling my order.
Response from Oxygen Concentrator StoreJul 13, 2023
We're glad to hear that our team at the Oxygen Concentrator Store was persistent in assisting you and fulfilling your order. Customer satisfaction is important to us, and we appreciate your patience and understanding throughout the process. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our store, and we hope to serve you again in the future!
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jack S.
Jul 13, 2023
Integrity exists
I'll keep it simple. My original contact with Crista gave me hope that customer care still exists. Responsive , knowledgeable and professional. Unfortunately my plans changed and I had to cancel two orders. Crista was on vacation and Aaron took over. Plain and simple my money was returned as explained . This guy should own the company one day. Thanks to all Jack
Response from Oxygen Concentrator StoreJul 13, 2023
Thank you for your kind words, Jack. We're delighted to hear that Crista and Aaron provided you with excellent customer care and handled your order cancellations promptly and professionally. We take pride in our team's responsiveness, knowledge, and integrity. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.
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Edward J.
Jul 13, 2023
The great customer service by Sean…
The great customer service by Sean Lowe. This is a person that make the company what it is for customer service. Many companies fail at good customer service deal with often. But not the case here. Excellent sevice and best customer service a customer could ask for a product Sean Lowe is the person I wish I could roll model to many other company. Such a reward with accomplishment for order an important oxygen product. Just feel so good with great accomplishment for a family member. Thank your Sean Lowe.
Response from Oxygen Concentrator StoreJul 13, 2023
Thank you for your kind words about Sean Lowe and our customer service. We are committed to providing exceptional support to our customers, and we're thrilled to hear that Sean went above and beyond to assist you. We will make sure to pass along your appreciation to Sean and let him know about the positive impact he had on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
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Knode, Mary K.
Jul 12, 2023
The gentlemen that I worked with were…
The gentlemen that I worked with were amazing they answered my questions, very knowledgeable and detailed oriented. I had a piece that was missing from the charger. It was sent to me and I had it within two days. Excellent service.
Response from Oxygen Concentrator StoreJul 13, 2023
Thank you for your kind words! We're thrilled to hear that our team provided you with amazing service and promptly resolved the missing piece issue. Customer satisfaction is our top priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
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McMillan, T.
Jul 12, 2023
Fantastic Customer service!
Todd Gordon was my customer service representative and he was wonderful— patient, knowledgeable and kind. He made a great recommendation for an option in addition to my original choice, which turned out to be a better selection on balance. He was tenacious in getting the approvals needed from my doctor. Service delivery was on time as promised.
Response from Oxygen Concentrator StoreJul 13, 2023
Thank you for your kind words and feedback. We're thrilled to hear that Todd provided you with fantastic customer service and went above and beyond to assist you. It's great to know that his recommendation proved to be a better choice for you and that he was diligent in obtaining the necessary approvals from your doctor. We understand the importance of timely service delivery, and we're glad to hear that it was fulfilled as promised. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing us, and we're here to support you with your oxygen needs.
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Bob B.
Jul 12, 2023
Excellent, listening and quick to react
Here is my review Drew, you have been the perfect professional; listening to the needs of the customer and acting! You have been quick to communicate and quick to get something happening. All because you were listening to what I needed. Thank you so much Drew. I’ve never needed oxygen before, but I know who I would recommend if I meet someone who needs it Bob Boylan
Response from Oxygen Concentrator StoreJul 13, 2023
Thank you, Bob, for your kind words and positive feedback! We're delighted to hear that Drew provided excellent and attentive service, listening to your needs and taking quick action to assist you. Customer satisfaction is our top priority, and we're glad that Drew's professionalism and responsiveness made a positive impression on you. We appreciate your willingness to recommend our services to others in need of oxygen solutions. If you have any further questions or require additional assistance, please feel free to reach out. Thank you for choosing us, and we're here to support you on your oxygen journey.
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Lewis, R.
Jul 11, 2023
Good prices and great service.
The item I wanted was not in stock, as soon as it became available, they shipped it directly to me.
Response from Oxygen Concentrator StoreJul 13, 2023
We appreciate your feedback! We strive to offer competitive prices and provide excellent service to our customers. We apologize for the item not being in stock initially, but we're glad that as soon as it became available, we promptly shipped it to you. Our goal is to ensure a seamless experience for our customers, and we're pleased to hear that we were able to meet your expectations. If you have any further needs or questions, please don't hesitate to reach out. Thank you for choosing us for your purchase!
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