Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

Showing 702 reviews with 4 stars · Clear filters

Raymond G.
Jul 13, 2020
Ordering online was easy
Ordering online was easy. Delivery was efficient.
Response from Oxygen Concentrator StoreJul 15, 2020
It's great to hear those words! Please let us know if we can do anything else.
Report
Warren H.
Jul 11, 2020
They cancelled the order first time…
They cancelled the order first time without telling me. The second time it went through fine.
Response from Oxygen Concentrator StoreJul 13, 2020
Thanks for the valuable input, Warren! We apologize for the issue. We strive hard to provide the best experience - we'll ensure this doesn't happen again. Please let us know if we can do anything else.
Report
Mary
Jul 9, 2020
The 70$ charge for express mailing was…
The 70$ charge for express mailing was unwarranted
Response from Oxygen Concentrator StoreJul 13, 2020
Hi Mary, thanks for taking the time to review us. We constantly work with our shipping partner to provide exceptional customer service. I'm sorry that it didn't meet your expectations. I'll share the information with the shipping team to prevent this situation in the future.
Report
Janell
Jul 2, 2020
I like the eclipse 5 but.....
I like the eclipse 5 very well. But the car charger is of some major concern for me. The case gets extremely hot during charging. And the accompanying battery is only good for about an hour or two. The house connection is also starting to get hot during usage. I have to have oxygen 24/7 and this is a major concern for me. I can't afford another machine if this one burns up because of the overheating of the charging cases. And it doesn't take long for the battery to run down from use. Other than that it's doing it's job.
Response from Oxygen Concentrator StoreJul 6, 2020
Thanks for the valuable feedback, Janell. We'll share your feedback with the manufacturer. The Eclipse 5 is able to charge the battery while on DC power at up to 2 LPM on continuous flow and at all pulse settings. However, the concentrator's output depends on the vehicle's electrical system while on DC power. So , that might be one reason of overheating. Anyways, please contact our customer service team at 1-877-303-9289 so we can answer any questions.
Report
Sandra
May 21, 2020
The salesman was very good
The salesman was very good! The shipping was very fast. We were surprised that the machine weighed so much. The 4.8 pounds they advertise is without the battery. My husband though will continue using it for the convenience.
Response from Oxygen Concentrator StoreMay 22, 2020
Thanks for your valuable feedback, Sandra. Please let us know if we can do anything else.
Report
Maureen
May 12, 2020
The Oxygen Concentrator Store…
The Oxygen Concentrator Store representative was very helpful and informative. I have had the G-5 machine now for a little over a week and I’m very satisfied with it. I have only two complaints, first it may only weigh slightly over 5 lbs. but that gets rather heavy on the shoulders and it isn’t practical to use a back pack in the home or just generally and second it would be great if they created a fanny pack to make it easier to wear and not as daunting to carry. Overall the machine is very nice.
Response from Oxygen Concentrator StoreMay 14, 2020
Hi Maureen, thanks for taking the time to review us. We constantly work with our suppliers and provide them feedback to align better with the customer requirement. We'll share your suggestion. Please let us know if we can do anything else.
Report
Olivia
May 7, 2020
The concentrator is great but I was put…
The concentrator is great but I was put back in the hospital and the doctors were able to correct my lungs enough so that I can breath with out the concentrator.l. I guess I will keep the machine for future use.
Response from Oxygen Concentrator StoreMay 12, 2020
That's great! Thanks for your valuable feedback, Olivia.
Report
irven C.
Apr 22, 2020
its ok I would have prefer the Invacare…
its ok I would have prefer the Invacare Potecto 2 I think>
Response from Oxygen Concentrator StoreApr 24, 2020
Thanks for your feedback, Irven. Please let us know if we can do anything else.
Report