Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

Showing 9,261 reviews with 5 stars · Clear filters

Sides, D.
Nov 17, 2023
Agent Very knowledgeable Friendly …
Agent Very knowledgeable Friendly A pleasure to work with
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your positive feedback, Don Sides. We're delighted to hear that you had a pleasant experience with our agent, who was knowledgeable and friendly. Providing excellent customer service is a top priority for us, and it's great to know that we were able to meet your expectations. If you have any further needs or questions, please feel free to reach out. We're here to assist and ensure you have the best possible experience with us. Thank you for choosing our services!
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Heidi M.
Nov 17, 2023
Concentrator repair
I was guided through the process of determining what the problem might be and what I needed to do to have it repaired. I was sent a label and will receive notice when item is to be repaired if there is a cost.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for sharing your experience, Heidi Memmott. We're pleased to hear that you were provided with clear guidance through the process of diagnosing the issue with your concentrator and arranging for its repair. Our aim is to make such processes as smooth and stress-free as possible for our customers. We appreciate your cooperation in sending the unit back and assure you that we'll keep you informed about any potential costs associated with the repair. If you have any questions in the meantime or need further assistance, please don't hesitate to reach out. We're here to ensure you get the support you need. Thank you for trusting us with your concentrator repair.
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McDaniel, H.
Nov 16, 2023
came on time easy 2 change out
came on time easy 2 change out
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your feedback, Herbert McDaniel. We're pleased to hear that your order arrived on time and that you found it easy to change out. Our aim is to provide a convenient and efficient experience for our customers. If you have any further questions or need assistance with your order, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our products and services. Thank you for choosing us!
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FM
Nov 16, 2023
Bret, Casey, Matthew
Bret Bennett, Casey Larson, and Matthew Levy were extremely helpful in getting my order promptly shipped and sadly returned after the death of the recipient. Thank you all for your help.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for sharing your experience, FM. We extend our deepest condolences for your loss. It's heartening to hear that Bret Bennett, Casey Larson, and Matthew Levy provided you with supportive and efficient service during such a difficult time. Our team strives to be understanding and accommodating, especially in sensitive situations like these. We appreciate your kind words and are here to assist you if you need any further help or support. Thank you for choosing our services, and please take care.
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Cantz, J.
Nov 16, 2023
Great prices
Great prices, customer service, good advice!
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your positive feedback, Jane Cantz! We're delighted to hear that you had a good experience with our customer service and found our prices and advice to your satisfaction. Our team strives to provide valuable support and guidance to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible. Thank you for choosing us!
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Jerry
Nov 16, 2023
I worked with Bret Bennet who is very…
I worked with Bret Bennet who is very knowledgeable and easy to work with. Always returned my calls in a reasonable time frame
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your feedback, Jerry. We're delighted to hear about your positive experience working with Bret Bennett. His commitment to being knowledgeable, approachable, and responsive is a great example of the service we aim to provide. It's wonderful to know that he was able to assist you effectively and promptly returned your calls. We appreciate you taking the time to share your experience, and if there's anything else you need or further assistance required, please don't hesitate to reach out. Thank you for choosing our services!
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Geraci, L.
Nov 16, 2023
Very helpful and the battery worship…
Very helpful and the battery worship downtime. Turn my parents flight. I would like to speak to someone at a later date, because the way the insurance company goes is that something is wrong with your device and they take it in for service. You don’t get the same way back because of this we have purchased two batteries from your company. Hence why I have purchased refurbished here as a thing now when I return from the trip, this device is going to get taken back to the insurance company as it is not working correctly and they stated they cannot guarantee the same device. So now we need to buy a third battery. I was not sure if we can swap one back and pay additional for another one that matches the third device when they get home I will reach back out to you. Thank you once again I know I mentioned it above but the rapper handle us was awesome, helpful, efficient and expedited the battery.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your feedback, Lisa Geraci. We're glad our team could assist effectively with your battery needs. Regarding your concerns about the device and battery compatibility due to insurance procedures, we're here to help when you're ready to discuss further options. Please reach out at your convenience to explore solutions. We appreciate your trust in our services and look forward to assisting you further.
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R. W.
Nov 15, 2023
Excellent customer service
Excellent customer service. I wasn’t sure what or how to order as this is my first time I called in my call Luis answered expeditiously. The customer service representative had an expert knowledge and was able to assist without any issues. I was promised delivery in three days and the unit was delivered in three days. Highly recommend this company no strong arm sales tactics.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for sharing your experience, R. Wilkins. We're thrilled to hear that our customer service team, particularly Aziz, provided you with expert knowledge and efficient assistance, especially as this was your first time ordering with us. It's great to know that your unit arrived as promised within three days. We pride ourselves on offering a no-pressure sales environment and are pleased that this was reflected in your experience. We appreciate your high recommendation and are here to assist you with any future needs or questions.
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