Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

Showing 9,261 reviews with 5 stars · Clear filters

Donna G.
Feb 6, 2024
G4 is awesome unit
I purchased my G4 in Nov 2023 After dealing with canister units since 2019 It is awesome to be able to go where I please when I please without the hassle of heavy equipment or bulky bundles hanging from my back I have xtra back up batteries which will allow me to take trips in my car or on a plane! Customer care team was very helpful too
Response from Oxygen Concentrator StoreFeb 9, 2024
It's fantastic to hear that your G4 unit has provided you with such freedom and convenience, Donna! Transitioning from canister units to a portable option like the G4 can indeed make a significant difference in mobility and ease of use. We're also glad to know that our customer care team was able to assist you effectively. Enjoy your newfound flexibility for trips and thank you for taking the time to share your positive experience. If you have any more questions or need further assistance, we're here to help!
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Susan P.
Feb 6, 2024
I love American Medical
I love American Medical. Nick Vanetta is great and easy to talk to. He is great at his job and always there to help. I have been dealing with Nick for years and I think he is tops at his job. Keep the positive energy that you pass on. You are the best Nick.
Response from Oxygen Concentrator StoreFeb 9, 2024
We're delighted to hear about your positive experiences with Nick, Susan! It's wonderful to know that Nick has been consistently helpful and easy to communicate with over the years. Thank you for being a loyal customer and for sharing your appreciation. If there's anything more we can do for you, just let us know.
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Robert T.
Feb 6, 2024
Good advice
Gave me good advice on what to buy and followed thru on all of my questions with honest answers. The only problem was the UPS delivery being a day later than their delivery date and not notifying me of the change until after the fact. Not knowing if I had to sign for the delivery I had to wait around wasting an entire afternoon.
Response from Oxygen Concentrator StoreFeb 9, 2024
We're glad to hear you received good advice and honest answers from our team, Robert. It's important to us that we provide clear and helpful guidance for your needs. We apologize for the inconvenience caused by the delayed UPS delivery and the lack of timely notification. We understand how valuable your time is, and waiting around unnecessarily is frustrating. Please know that we'll take your feedback into account as we strive to improve our service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us and for sharing your experience.
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Williams, L.
Feb 6, 2024
Used them for 14 years. Always helpful, competent and prompt.
Great advice and record keeping. They knew what equipment we had and what was under warranty. No circular bot messages, just plain simple responses from real people.
Response from Oxygen Concentrator StoreFeb 9, 2024
It's wonderful to hear about your positive 14-year experience with us, Linda. Providing helpful, competent, and prompt service is what we aim for, and it's great to know our team has been able to support you effectively throughout this time. We take pride in offering personalized advice and keeping accurate records to ensure your needs are met efficiently. Thank you for your loyalty and for taking the time to share your experience. We look forward to continuing to serve you in the years to come.
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Miller, M.
Feb 6, 2024
They work great
Good service
Response from Oxygen Concentrator StoreFeb 9, 2024
Thank you for your feedback, Mike! We're pleased to hear that you're satisfied with our service and that the products are working well for you. If you have any questions or need further assistance, don't hesitate to reach out. We're here to help!
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Stephen
Feb 6, 2024
Am a repeat customer
Am a repeat customer
Response from Oxygen Concentrator StoreFeb 9, 2024
Thank you for your continued trust and loyalty, Stephen! We appreciate your support and are glad to have you as a repeat customer. If there's anything else we can assist you with, please don't hesitate to reach out.
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Jan
Feb 6, 2024
Nick is absolutely amazing
Nick is absolutely amazing. He is knowledgeable, kind, patient and very supportive. He has made the process of starting on supplemental oxygen so easy. I am a 4 year post Covid long hauler. My life has improved greatly with supplemental oxygen.
Response from Oxygen Concentrator StoreFeb 9, 2024
We're thrilled to hear that Nick was able to provide you with such exceptional support, Jan! It's wonderful to know that supplemental oxygen has made a positive difference in your life, especially after experiencing the challenges of being a long-hauler. If you ever need further assistance or have any questions, please feel free to reach out. Take care!
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Scriven, D.
Feb 6, 2024
Was visiting Colorado
Was visiting Colorado, had an error message appear on portable Innogen unit in the middle of the night on Friday. Great! Searched online for service options - found the Oxygen Concentrator open on Saturday! Yay! Called and spoke with Nick, very helpful, said he would be happy to check it out. Drove there, he checked and found the cylinder to be bad, replaced them and was on my way. Reassuring since I have trouble in the altitude of Denver, I live near Dallas, TX - 600 feet - big difference.
Response from Oxygen Concentrator StoreFeb 9, 2024
It's fantastic to hear that Nick was able to assist you promptly and efficiently, Diana! We understand how important it is to have reliable equipment, especially when dealing with altitude changes. We're glad we could help you get back on track during your Colorado visit. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. Safe travels!
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