Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

Showing 9,261 reviews with 5 stars · Clear filters

Jason K.
Feb 9, 2024
Drew was great
Drew was great. Very responsive and helpful, even though the initial solution didn't work for me. Was quick and happy to accommodate a return and help with a replacement
Response from Oxygen Concentrator StoreFeb 9, 2024
We're glad to hear that Drew was able to provide you with responsive and helpful service, Jason. It's important to us that our team is flexible and accommodating to ensure our customers are satisfied, even when the initial solution doesn't quite fit. We appreciate your patience and are here to support you with any further needs.
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Therese
Feb 9, 2024
I needed an urgent Ever Flo replacement…
I needed an urgent Ever Flo replacement for post op and you guys came through with excellent customer service! Thanks so much and God bless you!
Response from Oxygen Concentrator StoreFeb 9, 2024
We're so glad we could assist you with the urgent replacement of your EverFlo, especially during such a critical time post-operation, Therese. It's wonderful to hear that our customer service met your needs. Thank you for your kind words and blessings. If there's anything more we can do for you, please don't hesitate to reach out. Wishing you a speedy recovery!
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Halvorson, C.
Feb 8, 2024
Happy customer
We were able to get our questions answered in a timely manner. Very happy at how easy it was to assemble.
Response from Oxygen Concentrator StoreFeb 9, 2024
It's fantastic to hear that your experience with us was positive, Chris. We're glad that your questions were answered promptly and that you found the assembly process to be straightforward. Your satisfaction is our top priority, and we're thrilled to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to get in touch. Thank you for being a valued customer!
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Karen D.
Feb 8, 2024
Great service
Great service
Response from Oxygen Concentrator StoreFeb 9, 2024
Thank you for your positive feedback, Karen! We're thrilled to hear that you had a great experience with our service. If there's anything more we can do for you, please let us know. We appreciate your support!
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Strahan, K.
Feb 8, 2024
What a great experience!
What a great experience we had working with Nick!!! He was informative, friendly, knowledgable, not pushy, on top of things and much more!!! Buying an oxygenator isn’t something you experience often and he made it happen seamlessly! Thank you so much!!!
Response from Oxygen Concentrator StoreFeb 9, 2024
Thank you for sharing your experience, Karen! We're delighted to hear that Nick provided you with such excellent service. Your kind words are greatly appreciated, and we'll make sure to pass them along to him. If you need further assistance or have any more questions, we're here to help. Thank you for choosing us for your oxygenator needs!
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Bibles, D.
Feb 8, 2024
A+ Customer Service Truthful Transparent
Meri was very informative and transparent on the G5 concentrator, I purchase from Meri/American Medical Sales because of her great customer service. I was working with 3 different companies selling the Innogen G5 by far Meri was above all the rest in customer service, providing information and contacting me with assistance and answers for all my questions. Very helpful in closing the purchase, processing so I received my new G5 in a short time. Thank you, Meri it is nice, to get A+ customer service in today's world.
Response from Oxygen Concentrator StoreFeb 9, 2024
We apologize for any confusion or lack of information regarding the product and associated charges. Providing clear and comprehensive details is important to us, and we regret that we missed the mark in your case. We aim to offer competitive pricing and financing options, and we're here to address any questions or concerns you might have. Please reach out to our customer service team for further assistance and clarification on these matters. Your satisfaction and understanding are our priorities. Edit: We're thrilled to hear about your positive experience with Meri, David! Providing top-notch customer service is one of our top priorities, and we're glad Meri was able to assist you effectively throughout the purchasing process. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new G5 concentrator! And thank you for taking the pain to update your review. We appreciate it!
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Michael
Feb 8, 2024
Very helpful salespeople
Very helpful salespeople. Easy transaction and fast shipping.
Response from Oxygen Concentrator StoreFeb 9, 2024
Thank you for your review, Michael! We're delighted to hear that you found our sales team helpful and the transaction smooth. We strive to ensure fast shipping for all our customers. If there's anything more we can do for you, please let us know.
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Jerry
Feb 7, 2024
The customer reach out and follow-up by…
The customer reach out and follow-up by the rep was superior to anything I was getting from other oxgyen providers (I had tried two others). Plus the rep was very personable and easy to work with. I recomend Oxygen Concentator Store and, in particular my rep (Deb), with absolutely no reservations.
Response from Oxygen Concentrator StoreFeb 9, 2024
Thank you for sharing your positive experience, Jerry! We're thrilled to hear that our customer service, especially from Deb, stood out to you. We pride ourselves on providing superior support and a personable approach, and it's great to know this was reflected in your interactions. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same level of excellence. If you need any further assistance, please don't hesitate to reach out.
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