Barnes, J.
I still have not received the oxygen…
I still have not received the oxygen concentrator. It was supposed to be here 1 week ago but still not here. I called 3 different times. I called again yesterday Feb 26 I was told she would check with UPS warehouse and call me back but no call or text. Is this how you do business. I already paid for the concentrator
Response from Oxygen Concentrator StoreFeb 27, 2024
We sincerely apologize for the inconvenience you've experienced, Jeanne. It appears that UPS lost your oxygen concentrator, which is certainly not the level of service we aim to provide. We understand the importance of timely delivery for medical equipment and are dispatching another unit to you immediately to resolve this matter. We appreciate your patience and understanding as we work to rectify this issue and ensure you receive your concentrator as soon as possible. If you have any further concerns or need additional assistance, please don't hesitate to reach out to us.