Oxygen Concentrator StoreReviews of oxygenconcentratorstore.com

Response from Oxygen Concentrator StoreOct 31, 2025

Hi Patty, thank you for taking the time to share your feedback. We’re very sorry for the frustration regarding the charger and truly appreciate you speaking with our team to get this resolved. We’re glad we could offer a resolution and hope the new charger helps make things easier. We understand how important reliable equipment is, and we appreciate your patience. If you ever need anything else, feel free to reach out—we’re here to help!

Response from Oxygen Concentrator StoreOct 20, 2025

Thank you for your feedback, Maureen. We’re sorry to hear the unit initially felt uncomfortable to carry, but we’re glad Brent was able to walk through options with you and offer some helpful suggestions to make it easier to use, especially with a lightweight backpack setup. It sounds like you’re giving those adjustments a try, and we hope they make your experience more comfortable. If you have any issues with battery life or need additional assistance, please don’t hesitate to call us at 877-303-9289. If you ever need anything else, feel free to reach out, we’re here to help!

Response from Oxygen Concentrator StoreOct 17, 2025

Mary Jane, we’re sorry for the confusion with your order and appreciate you taking the time to speak with our team. After confirming your unit model and reviewing the steps together, we’re glad to know you received the correct columns for your Inogen G5. We also shared a replacement video to make the process easier. Thank you for your patience, and if you ever need anything else, feel free to reach out—we’re here to help!

Response from Oxygen Concentrator StoreOct 13, 2025

Christopher, we’re sorry the power cord was missing from your initial shipment, but we’re glad we were able to send it out right away once you let us know. We appreciate your patience and understanding. If you ever need anything else, feel free to reach out—we’re here to help!

Response from Oxygen Concentrator StoreOct 5, 2025

Evita, we’re sorry for the trouble you had getting your columns installed and for the delay in hearing back from us. We’re glad to know the issue has since been resolved and appreciate you giving us the chance to make it right. We appreciate your feedback on the pricing, and want to ensure you’ll always receive the same great value along with our dedicated support. If you ever need anything else, feel free to reach out—we’re here to help!

Response from Oxygen Concentrator StoreOct 3, 2025

Diana, we regret the difficulties you experienced and appreciate you bringing this to our attention. Once we became aware of the fulfillment error, our team prioritized your order and changed your service type so replacement columns could reach you faster. While a shipping issue caused further delay, we worked closely with you to resolve it, and we’re glad you have since received the correct columns. For safety, we always recommend keeping a backup oxygen solution on hand in case of unexpected delays or equipment issues. If you’d like to review this further, please call us at 877-303-9289. If you ever need anything else, feel free to reach out—we’re here to help!

Response from Oxygen Concentrator StoreSep 5, 2025

David, we’re very sorry to hear about your experience with the recertified concentrator and the challenges you faced during the repair process. That’s not the level of service or clarity we aim to provide, and we understand your frustration. We want to review your case more closely and ensure everything has been addressed properly. Please give us a call at 877-303-9289 so we can personally go over the details with you and work toward a resolution.

Response from Oxygen Concentrator StoreAug 4, 2025

Thank you for your feedback, Anthony. We’re very sorry you experienced this situation and appreciate your patience as we worked to resolve it. We take fraud prevention seriously and are continually reviewing and improving our verification processes to better protect our customers. If you have any further concerns, please don’t hesitate to call us at 877-303-9289—we’re here to help.