Oxygen Concentrator StoreReviews of oxygenconcentratorstore.com

Response from Oxygen Concentrator StoreJun 28, 2023

Thank you for sharing your feedback! We're glad to hear that you were able to conveniently place your order online and found the item you needed at a decent price. We appreciate your business and the time you took to provide us with your rating. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help. Thank you again, and we hope you have a great experience with your purchase!

Response from Oxygen Concentrator StoreJun 28, 2023

Thank you for providing feedback on your experience with our agent. We're glad to hear that the agent was attentive, professional, and helpful throughout the process, and that you're satisfied with your purchase and the success of your trips. We apologize for any lack of response to your emails and understand your concerns about follow-up. We strive to provide excellent customer service even after the purchase is made, and we appreciate you bringing this to our attention. Your feedback regarding the label placement and the suggestion for a business card spot in the carry bag is valuable, and we will take it into consideration for future improvements. We apologize for the delayed response to your emails and any inconvenience caused. We assure you that we value your business and want to address any questions or concerns you may have. We will investigate the issue internally to ensure that such delays in communication do not occur in the future. Please feel free to reach out to us again with any further questions or concerns, and we will do our best to assist you promptly. Thank you for your patience and for bringing this to our attention.

Response from Oxygen Concentrator StoreJun 20, 2023

We're glad to hear that you had a positive experience working with us! Providing a good customer experience is important to us, and we're happy to know that you found it to be a pleasant and satisfactory interaction. If there's anything else we can assist you with or if you have any further feedback, please let us know. We value your business and look forward to serving you in the future.

Response from Oxygen Concentrator StoreJun 12, 2023

Hey there! Thank you so much for your kind words about our service and the great salesman you worked with. We're sorry about the backorder situation with your original order, but we're thrilled to hear that you're overall pleased withus. We appreciate your feedback and thank you for choosing the Oxygen Concentrator Store. If you need any further assistance, feel free to reach out. Have a fantastic day!

Response from Oxygen Concentrator StoreJun 12, 2023

Thank you for your review of the Oxygen Concentrator Store. We appreciate your feedback and are glad to hear that you found our team to be helpful, kind, and knowledgeable about the products we offer. We strive to provide a positive customer experience and are glad that you felt valued as a customer. While we aim to go above and beyond in our service, we understand that meeting expectations is important as well. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing the Oxygen Concentrator Store.

Response from Oxygen Concentrator StoreMay 30, 2023

Thank you for sharing your experience with us! We're glad to hear that your overall experience with purchasing an oxygen concentrator from us was positive. We understand your concern about the battery life and noise level. Battery duration can vary depending on usage and settings, and we always strive to provide accurate information about the product specifications. As for the noise level, while we aim to offer quiet operation, some noise may be inherent to the functioning of the device. We appreciate your feedback and will continue to work with manufacturers towards improving the products and services. If you have any further questions or need assistance in the future, please feel free to reach out to us. We value your business and look forward to serving you again.

Response from Oxygen Concentrator StoreMay 30, 2023

Thank you for your feedback and for choosing our company. We apologize for the inconvenience caused by the missing item in your order. We strive to provide accurate and complete shipments, and we understand the frustration when an item is missing. Please contact our customer service team with your order details, and we will resolve this issue promptly. We appreciate your understanding and the opportunity to make it right. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Response from Oxygen Concentrator StoreMay 30, 2023

We're glad to hear that we were able to assist you with reconditioning your oxygen concentrator. Our team strives to provide reliable and efficient service, and we're pleased to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.