Oxygen Concentrator StoreOxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Guy H.
Quick shipment, but very slow delivery by UPS.
Response from Oxygen Concentrator StoreJul 28, 2023
Thank you for your feedback. We apologize for any inconvenience caused by the delayed delivery. We strive to provide quick and efficient service, and we'll take your comments into account to improve our shipping processes. If you have any other concerns or questions, please don't hesitate to contact us. We appreciate your business and hope you have a great day!
Roy L.
Very easy and very competent customer service personnel.
Response from Oxygen Concentrator StoreJul 28, 2023
Thank you for the positive feedback! We're delighted to hear that our customer service team was friendly, informative, and competent. We always strive to provide the best experience for our customers. If there's anything we can do to earn that 5th star in the future, please let us know. Your satisfaction is our priority! 🌟
Brent, G.
Had to buy a new oxygen concentrator and send old one in to get fixed. I would give five stars. It just depends on how long it takes to get my Oxygen concentrator that they’re going to fix. As for the people I dealt with on the phone, they were great
Response from Oxygen Concentrator StoreJul 28, 2023
Thank you for your feedback! We apologize for any inconvenience caused and appreciate your patience as we work on fixing your old oxygen concentrator. Our team is dedicated to providing excellent customer service, and we're glad to hear that your experience with our representatives on the phone was positive. We'll do our best to resolve the issue with your concentrator promptly. If you have any further questions or concerns, please don't hesitate to reach out. Your satisfaction is important to us! 🌟
Keith J.
Customer service was great except not getting my name right even though I spoke to two different people.they delivered on time and machine works great
Response from Oxygen Concentrator StoreJul 28, 2023
Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service and that your oxygen concentrator was delivered on time and is working well. We apologize for any inconvenience caused by the name issue, and we'll make sure to address it to ensure better accuracy in the future. If you ever need any further assistance or have questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!
Roberts, W.
I enjoyed dealing with Mars Batton
Response from Oxygen Concentrator StoreJul 28, 2023
Thank you for your review! We're happy to hear that you had a positive experience dealing with Mars Batton. We always strive to provide excellent service to our customers. If there's anything we can do to improve and earn that fifth star in the future, please don't hesitate to let us know. Your satisfaction is our priority, and we value your feedback. We appreciate your business and hope to serve you again in the future!
Andre, F.
Because we didn't get a warranty with a full replacement only a warranty for repairs we had waited 2 months for the repaired machine.But, the technician at the store offered us another machine already repaired for $195.00. Beware, if you buy a used concentrator (because yours could not be fixed after 2 months), it may have low hours, but been used by a former smoker!!😩 Breathing smoke residue now!
Response from Oxygen Concentrator StoreJul 28, 2023
Hello Frederick, thanks for taking the time to inform us about the issue. I'm sorry that you didn’t receive the quality experience we are known for. We strive to provide an effortless customer experience and would take this opportunity to investigate the issue further. You may reach us at (877) 303-9289 to discuss.
Lynn P.
The shipping item arrived very quickly.
Response from Oxygen Concentrator StoreJul 13, 2023
Thank you for your feedback. We're pleased to hear that the shipping of your item was fast and efficient. We strive to provide timely delivery for all our customers. If there is anything we can do to improve your experience and earn that extra star, please let us know. We appreciate your business and hope to serve you again in the future.
Hanrahan, J.
So easy to get in contact and the salesman knew just what we needed Would have prefrered all seven foot hoses.
Response from Oxygen Concentrator StoreJul 13, 2023
Thank you for your feedback, Jim! We're glad to hear that it was easy to get in contact with our team and that the salesman was able to assist you with your needs. We apologize for any inconvenience regarding the hose length. Your input is valuable to us, and we'll take it into consideration to improve our offerings in the future. If you have any further questions or concerns, please feel free to reach out. We appreciate your business!
