Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

Showing 702 reviews with 4 stars · Clear filters

Miller, Dr. F.
Nov 19, 2024
Everything was smooth and even great…
Everything was smooth and even great but you ought to do more regarding Medicare and insurance support.
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you for your feedback, Dr. Fred! We’re glad to hear your experience with us was smooth and great overall. We understand the importance of Medicare and insurance support and appreciate your suggestion. While we currently have some limitations in this area, we are always exploring ways to enhance our services. If you have any specific needs or questions, please don’t hesitate to reach out—we’re here to help!
Report
Cathy E.
Nov 14, 2024
little to long g
Took a little to long to get it.
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you for your feedback, Cathy! We’re glad you received your unit, but we apologize for the delay caused by extreme weather conditions. While we shipped the unit promptly, we understand how frustrating carrier delays can be. We appreciate your patience and understanding. If there’s anything else we can do to assist, please don’t hesitate to reach out!
Report
Barber, H.
Nov 14, 2024
Service and communications
Service and communications
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you for your feedback, Helen! We’re glad to hear you were satisfied with our service and communication. If there’s anything we can do to improve and make your experience a 5-star one, please let us know. We’re here to help!
Report
Steen, K.
Nov 14, 2024
Informative
Informative, customer service was great and my concentrator arrived next day.
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you for your feedback, Kathy! We’re glad you found our customer service helpful and appreciated the fast delivery of your concentrator. If there’s anything we can do to make your experience a 5-star one, please let us know. We’re always here to help!
Report
Phelps, N.
Nov 8, 2024
Wrote back and called very quickly very…
Wrote back and called very quickly very pleasant people to talk to thank you for your service
Response from Oxygen Concentrator StoreNov 9, 2024
Thank you, Norma! We’re delighted to hear that our team responded quickly and provided a pleasant experience. If you need any further assistance, please don’t hesitate to reach out. We’re here to help!
Report
Anon Biz Owner of 3 L.
Nov 1, 2024
Good price
Good price. Informative sales person. Not 5 stars because we wanted the unit in 2 days and paid 115 for quick shipping. It was shipped 4 days later than promised after a few emails. However, they did refund the 115 which was awesome, and the unit works great. Seems like an honest company with "better than local" pricing. Edit: Their response to this review is that they shipped the same day and it was a UPS problem. However, we talked to them in person 2 days later an it had not shipped. If they want to send me proof of the shipping date, I'll edit this review.
Response from Oxygen Concentrator StoreNov 7, 2024
Thank you for your feedback! We’re glad to hear you found a good price and that our sales team was informative. We apologize for the delay in delivery. We shipped the unit out the same day, however UPS delays are not under our control. We understand how frustrating that can be, especially after paying for expedited service. We appreciate your understanding and are happy that the refund was helpful. It's great to know the unit is working well for you! We strive to provide honest service and competitive pricing, and your feedback helps us improve. If you need any further assistance, please feel free to reach out!
Report
Dahl, Earon T.
Oct 21, 2024
You ad the Concentrator I was looking…
You ad the Concentrator I was looking for at a reasonable price. The sales tech was very helpful....
Response from Oxygen Concentrator StoreOct 21, 2024
Thank you, Earon! We're glad to hear that we had the concentrator you were looking for at a reasonable price and that our sales tech was helpful. We appreciate your feedback!
Report
James W.
Oct 19, 2024
The quick response to the question…
The quick response to the question asked about price and best unit was great.
Response from Oxygen Concentrator StoreOct 21, 2024
Thank you, James! We're happy to hear that you received a quick response and found our team helpful in answering your questions about price and the best unit. We appreciate your feedback!
Report