Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

Showing 702 reviews with 4 stars · Clear filters

Harris, Y.
Dec 5, 2024
Drew is confident
Drew is confident, corteous, considerate, knowledgeable, and very quickly can provide the answers to my questions. He is politely swift and follows up. Good customer service. 9th
Response from Oxygen Concentrator StoreDec 11, 2024
Thank you, Yvonne! We’re glad to hear that Drew provided courteous, knowledgeable, and efficient support. It’s great to know you appreciated his follow-up and customer service. If there’s anything we can do to turn your experience into a 5-star one, please let us know — we’re here to help!
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Jester, H.
Dec 5, 2024
Very helpful salesman Luke
Very helpful salesman Luke. No BS. Straight talker. Seems like a good product.
Response from Oxygen Concentrator StoreDec 11, 2024
Thank you, Harry! We’re glad to hear that Luke provided honest, straightforward support and helped you feel confident in your purchase. If there’s anything we can do to turn your experience into a 5-star one, please let us know — we’re here to help!
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M R.
Dec 4, 2024
I’ve had one of these before and it was…
I’ve had one of these before and it was really good. Then I bought a reconditioned one that wasn’t good I have hopes for this one since it’s new. It was supposed to arrive Friday, but didn’t come until Monday. As a previous customer I got a discount.
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you for your feedback, M. Root! We’re glad to hear you’ve had positive experiences with our products before and that you were able to take advantage of a discount as a returning customer. We apologize for the delay in delivery by UPS due to holidays and appreciate your patience. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to ensure this new unit meets your expectations!
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Tefft, C.
Nov 28, 2024
Nick Vanetta was enjoyable
Nick Vanetta was enjoyable. i was in a hard place with oxygen loss. Things went fast and I am pleased the shipping was fast. Problem is it is too heavy for me. The constant click is hard to fall asleep with. Yes I can have it put in another room yet that is a hassle. For the price I wish I had taken more time
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you, Charlotte! We’re glad Nick was able to assist you quickly during a difficult time, and we’re pleased to hear the shipping met your expectations. We understand your concerns about the weight and noise of the unit, and we’re sorry to hear it’s not meeting all your needs. Please don’t hesitate to reach out to our service department —we’re here to help!
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Johnson, C.
Nov 24, 2024
Good so far.
Good so far.
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you, Cleve! We’re glad to hear things are going well so far. If there’s anything we can do to make your experience a 5-star one, please let us know—we’re here to help!
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MAF
Nov 23, 2024
Great personal contact
Personal contact was great and I'm very happy with my product.
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you for your feedback! We’re thrilled to hear you appreciated the personal contact and are happy with your product. If there’s anything we can do to turn your experience into a 5-star one, please let us know—we’d love to help!
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Hoover, J.
Nov 22, 2024
Sent the wrong battery
Sent the wrong battery. Won't fit. The company contacted me immediately and will cover full replacement. Very professional.
Response from Oxygen Concentrator StoreNov 27, 2024
Thank you for your feedback, Jerry. We sincerely apologize for the inconvenience caused by receiving the incorrect battery. We understand how frustrating this situation must have been. Our customer service team has been in touch and assured you that we will handle the return for a full refund, regardless of the current timeline. Your satisfaction is important to us, and we’re committed to resolving this promptly. If you have any further concerns, please don’t hesitate to reach out. Thank you for your patience!
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Johnson, V.
Nov 22, 2024
After purchasing my own concentrator
After purchasing my own concentrator, I have had excellent service when needed. Super knowledgeable friendly customer service agents made me feel very comfortable asking sometimes dumb questions.
Response from Oxygen Concentrator StoreDec 4, 2024
Thank you, Vernesta! We’re so glad to hear you’ve had excellent service and that our team made you feel comfortable asking questions—there’s no such thing as a dumb question when it comes to your health! If there’s anything we can do to make your experience a 5-star one, please let us know. We’re always here to help!
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