Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

Showing 702 reviews with 4 stars · Clear filters

Donna M. I.
Sep 10, 2026
Nick is great…gets me what I need real…great service from the Oxygen Concentrator Store. Paid for the 2 day service and it took longer to get here in Hawaii.
Nick is great…gets me what I need real fast…
Response from Oxygen Concentrator StoreSep 15, 2026
Thank you, Donna. Nick is quick about getting people exactly what they need, and we will be sure to pass your kind words along to him. We are sorry the 2 day shipping did not hold up on the way to Hawaii. If you ever need anything else, feel free to reach out, we're here to help!
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Rice, A.
Sep 5, 2026
My only complaint is the tiny area…
My only complaint is the tiny area where you can tell how many bars you have left. For that reason I can only give three stars.
Response from Oxygen Concentrator StoreSep 15, 2026
Thanks for the review, Anne. We are glad the unit is working well for you, and we hear you on the battery indicator, that small display is not the easiest thing to read at a glance. If you give us a call at 877-303-9289, our team can walk you through checking the remaining battery on your unit and go over battery options that make it easier to track. If you ever need anything else, feel free to reach out, we're here to help!
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Jetta
Sep 4, 2026
We were hoping that the unit could be…Pretty good
We were hoping that the unit could be used overnight. He gets extremely hot. We had to unplug it. It is used off and on during the day and works great but we need it at night while he sleeps
Response from Oxygen Concentrator StoreSep 15, 2026
Thank you for the review, Jetta. We are glad the unit is working well during the day, and a concentrator running hot enough that you have to unplug it is something we want to look at. Please give us a call at 877-303-9289 so we can check the model you have, make sure it is set up the way it should be, and go over units that are built for continuous overnight use. If you ever need anything else, feel free to reach out, we're here to help!
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Randall
Aug 26, 2026
Great sales staff
Great sales staff. Fast shipping
Response from Oxygen Concentrator StoreSep 1, 2026
Thank you, Randall. We are glad the sales experience and shipping both hit the mark. If you ever need anything else, feel free to reach out, we're here to help!
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Curtiss, L.
Aug 24, 2026
Had to make a follow-up visit to the…
Had to make a follow-up visit to the store to get everything organized. Technical help was good
Response from Oxygen Concentrator StoreSep 1, 2026
Thank you for the feedback, Curtiss. We are sorry you needed to make a second trip to get everything organized, and we appreciate your patience in working through that with us. It is great to hear the technical help was on point. If you ever need anything else, feel free to reach out, we're here to help!
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Warner, L.
Aug 19, 2026
Helpful
Jake Kinlaw is always helpful when l call him about machine or part that l need.
Response from Oxygen Concentrator StoreSep 1, 2026
Thank you, Leola. Jake is wonderful about being available and making sure you have exactly what you need, and we will pass your kind words along to him. If you ever need anything else, feel free to reach out, we're here to help!
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Sarah G.
Aug 19, 2026
In retrospect I feel like I got an…
In retrospect I feel like I got an order taker versus a customer service rep. It's on me that I selected the Inogen concentrators (3 of them!) but I wish she had explained the functionality of each before I chose. I have to get on the floor to change the number of liters and I have diminished vision so it's hard to see. And I wondered for a couple of weeks exactly where "1 liter" is? The fanny pack is too heavy and cumbersome and the backpack doesn't hold anything. Overall not very happy. Its your sale; look up the date of sale yourselves.... $5,000 worth btw.
Response from Oxygen Concentrator StoreSep 1, 2026
Sarah, thank you for taking the time to share this. We are sorry the purchase process left you without a clear walkthrough of how each concentrator works, and we understand how frustrating it is to navigate the settings and accessories on your own. That is not the experience we want anyone to have after a purchase like this. Please give us a call at 877-303-9289 so we can walk through the controls and find accessory options that work better for you. If you ever need anything else, feel free to reach out, we're here to help!
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KEmery
Aug 19, 2026
Pretty Happy Customer
Love that when I order from the Oxygen Concentrator Store, my item(s) are shipped same or next day. I do find it annoying though, that when I am researching products, I receive texts and emails from salespeople at OCS right away.
Response from Oxygen Concentrator StoreSep 1, 2026
Thank you for your review. We are glad the same-day and next-day shipping has been reliable for you. We hear you on the proactive outreach during your research, and that is valuable feedback. We want to be helpful, not intrusive, and we will take that to heart. If you ever need anything else, feel free to reach out, we're here to help!
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