Oxygen Concentrator StoreReviews of oxygenconcentratorstore.com

Response from Oxygen Concentrator StoreDec 19, 2022

Hello Kathleen, we only see the purchase of a battery on your records. We do not have the unit for repairs. It might be some other business. We believe in providing 100% customer satisfaction. I've passed on your query to the customer service team, they'll work with you to resolve the issue. If you would like to contact us, you can do so at (877) 303-9289.

Response from Oxygen Concentrator StoreDec 19, 2022

Thanks for the comment, Susan. I've passed on your feedback to the respective team. Our representative will call you to set up a return.

Response from Oxygen Concentrator StoreNov 15, 2022

Hello Donna, thanks for taking the time to inform us about the issue. I'm sorry that you didn’t receive the quality experience we are known for. We strive to provide an effortless customer experience and would take this opportunity to investigate the issue further. You may reach us at (877) 303-9289 to discuss this.

Response from Oxygen Concentrator StoreOct 24, 2022

Hello, we do not have any record under your name. So, pelase provide more details on your order or you may reach us at (877) 303-9289 to discuss.

Response from Oxygen Concentrator StoreOct 24, 2022

Hi Joan, thanks for the valuable positive review. We strive to provide the best customer experience and would like to know more about how we missed the 5-star performance. Please let us know if we can do anything else. Edit: Our Customer Service Manager talked to you yesterday and thanks for leaving such wonderful feedback for our team. Thanks for confirming that it was a misclick. When you breathe easier, we breathe easier.

Response from Oxygen Concentrator StoreAug 23, 2022

Hello John, thank you for the feedback. We understand the frustration the issue caused at your end and we apologize for that. We strive for nothing but the best customer service. We tried calling you earlier. Please contact our customer service team at 1-877-303-9289 to discuss this further.

Response from Oxygen Concentrator StoreAug 23, 2022

Hi Roger, thanks for taking the time to review us. We constantly work to improve our customer experience. I'm sorry that it didn't meet your expectations. We reached out to you earlier to redress the issue and are thankful that you accepted the resolution provided. If you have any further questions or concerns, you can reach out to us at (877) 303-9289. When you breathe easier, we breathe easier.

Response from Oxygen Concentrator StoreAug 15, 2022

Hello Carol, thank you for bringing this matter to our attention. We apologize that our service didn't match your expectations. We assure you that this instance is uncommon and we'll investigate to make sure this isn't repeated. Our Sales Manager tried calling you multiple times last week but no luck. Please call us at (877) 303-9289 so that we can make things right. When you breathe easier, we breathe easier.