OxygenReviews of oxygen.us

Great Customer Service when my account was hacked.

You canceled my debit card before its expiration date with no warning and took over a month to replace it and those I contacted in customer service responded with incompetence and outright lies It's a shame no one wanted to hear more when might have been able to resolve the problem. You asked

Worst bank ever!!! Been with them over a year and have to wait 30 days for a hotel deposit to go back on my card F!$#@ing b*@$&hit!

love oxygen I'm currently on the Air element I love the metal cards plus 1 disposable card and unlimited virtual cards all very useful I would like to see more budgeting and accounting features overall an amazing company to be with

My sister gave me your link to get her self something free, I don't know what it was. That was either 2 or 3 years ago. I am still with you guys and I don't plan on going any where else. Great service I have only had to speak with some one two times. A little slow if you stay on the line, but if you leave your name and number the response time isn't bad

I was charged extra for my gas and the store never put the money back on my card I disputed it and oxygen said that they found no errors like I was lying I will be switching banks soon

Great app development, cash back features, and customer support. I refer all my friends to sign up for an Oxygen account!

Great features... cash back, disposable cards and great perks... Negatives: NO WEBSITE SUPPORT for viewing banking activity... you lose your phone and you can't access your money... SERVICES ARE GREAT UNTIL you NEED HELP... customer service is just bad... long wait times, not real bankers (call takers) which are generally useless and support is email based.. I would love to keep more money with them but I can't trust a company without a real banking team on the phone... i'm like most Americans I work hard for my money... I can't have my money in limbo waiting on an email...