OxknitReviews of oxknit.com

Customer service is terrible and the website doesn't function properly. Shop elsewhere.

Qualité médiocre, tailles ne correspondent à rien. On a l'impression qu'ils vendent tous les vetements mal faits. Le rapport qualité/prix est très mauvais. De nombreux articles vendus chez eux sont 2 X moins chers ailleurs. Le service client est inexistant du fait qu'ils ne prennent pas en charge les frais de retours sachant pertinament que les produits taillent excissement mals et que les clients veulent tout renvoyer. Une honte !!!!!

Made an order on the website. Didn't see recieve any updates for almost 2 weeks. Emailed customer service to find out that my product eas sold out and hadn't been shipped. Was only offered an exchange or a refund. Wondering if I hadn't emailed, if I'd ever hear back at all.

If I could give negative stars, I would. The people who run OxKnit have to be the lowest form of human life. They know they are scamming people, and they do not give a hoot. I was sucked in on FB by some cute sweaters, and did not listen to my gut. The sweaters were so small they could have fit an eight year old. I wanted to take advantage of the return/exchange insurance option that I had to pay for. There was no way to buy the sweaters without buying that, too. That should have made me cancel my order, but I was stupid. The sweaters were shipped from China, and holy smokes, not only were they ridiculously small, but they were so cheaply made. I was told that if I wanted an exchange, I would have to send the first sweaters back, and pay another $63.00. What!? What about the guarantee I paid for? They quickly refunded that. I said I would just prefer a refund. They gave me an address in mainland China, and very intricate instructions to follow on how to mail back the sweaters. I followed the instructions to a T. Surprise, surprise, the company claimed they never received my package, and I never got my money back. So, I was out the cost of the sweaters, and the cost of the shipping to mainland China, which was quite expensive. PayPal was of no use to me. They sided with OxKnit, even though it is obvious that OxKnit are crooks and scammers.

AVOID. Ordered two shirts, received in a reasonable amount of time, but the fit and quality was pretty bad. I would’ve had to pay for return shipping to China worth more than the shirts. Ended up donating them without ever removing the tags.

I placed an order on September 11th, it hasn’t arrived. It was in Indiana, apparently, then came to Connecticut (my home state) to a town thirty minutes away then was shipped overseas to Asia! Why???? I don’t get it! Never again!

Op Facebook 2 shirts besteld en betaald. Nooit iets ontvangen.

If I could give zero I would. I placed an order 6/28 and I still don’t have my order today is 7/28. I’ve reached out multiple times requesting a refund they keep telling me to wait since my order is stuck in transit. I let y them know I’d wait one week, it’s been over two. I reached out again and no response. I had no idea the package was coming from china. I wouldn’t have ordered knowing there could be shipping issues.