OxknitReviews of oxknit.com

Bonjour j'ai commandé un polo il y a plus d'un mois et toujours rien . Mais le plus inquiétant est que je n'ai pas de réponse à mes messages de relance et impossible de savoir où se trouve ma commande. Espérons que je ne vais pas aller jusqu'à déposer une plainte pour arnaque frauduleuse. C'est ma première commande sur ce site. J'ai fini par recevoir ma commande elle est conforme, le temps d'attente à était plus d'un mois.

Ya me estoy preocupando porque no veo avance en el estatus de rastreo. Me temo que seré uno más de los estafados por esta empresa.

Color is different than online. Quality is poor, plenty of stitching not connected to the zipper. Collar is much bigger than in the photos.

My last order was bad quality shirts, (Green one with printed stripes), and i buy another for my wife with woman shape but you sent me male shape… The first order (red one with stripes but not printed) is ok, but last order i am very unsetisfied but i didnt have time and will to sent back and wait again. You should think about quality, i wanted to buy alot of stuff from you, but now i am afraid to buy again, Regards and i wish you better quality, because the prices are not that low to have that bad quality.

Shipment came very late. It took about 3 weeks to arrive, completely missing the birthday I had bought the sweater for. Not only that, but they didn't even get the order right. Still waiting for the replacement, which I'm sure will take an additional 3 weeks to arrive. They need better fulfillment and shipping partners. Their supposed "one size" socks also are very small. They feel like I had to borrow someone else's socks.

Be patient and know before dealing with OXKnit Takes long time to get the items. It says 6~16 days when I ordered it but found out that it is after if and when they send the items…Coming from china. After waiting after two weeks I contacted them (also had PAYPAL involved) . After I sent a message on MONDAY to OXKnit… “Hi, we’re not currently online. Thanks for your message! We will get back to you within 6 hours. (Weekend messages will be answered on Monday) Please let me know your order number if you'd like to ask about order information. If you need to know your order number, please let me know your email and phone number, and we will send you the order information within 6 hours. If you have other questions, please describe your problem to us, and we will get back to you as soon as possible” then follow up message after 2days says….“Usually the parcel will be sent out within 3-7 business days after placement. As some items in your order are out of stock, your order was delayed for several days. However. your parcel was sent to the carrier already, usually they will update the tracking code within 2-5 days.Once they update the tracking code, you will receive an email about this.” So first they sell without having the items, then according what they say it take 3-7 days to ship it out then tracking available 2-5 days then take 6-16 days to arrive (which needed to see since I have not gotten my order yet) according to tracking it is still in dongguan china for past 3 days. So it take about a month to two to get your order. I requested with PayPal for resolution. Paypal sent message to OXKnit then I got the replies. According to pay pal I can wait 7 days of starting resolution, I can request claim for refund but before 20days are up. So if I don’t claim refund within 20days and if I don’t get the merchandise then I am short stacked. Will see and to be followed…

Slechte service. Ik had 4 truien besteld, waarvan er eerst 2 werden bezorgd (duurde ruim een maand), de andere 2 zouden later komen. Ongeveer weer een maand later kwam er maar 1 trui aan. Het pakket was onbeschadigd, maar volgens Oxknit zouden er toch echt 2 in moeten zitten. Ik vroeg om een refund van die trui + ¼ van de verzendkosten (totaal 33,50€), ze boden me 26€, wat nog niet eens de prijs van een trui is! Ik heb een klacht ingediend bij PayPal, maar ik had niet genoeg bewijs. Dus nu ben ik mijn geld kwijt en heb ik maar 3 truien. De kwaliteit van de truien is okay-ig, niet geweldig. Zijn vrij dun en lubberen na een halve dag dragen. De prijs-/kwaliteitverhouding is niet goed.

Very long shipping time. I only received half of my order. When I contacted customer service They told me I could pick something of equal value to replace the item I did not receive , because the item I ordered was no longer in stock. I had to tell them that it was still In stock on their website. Then they claimed they would send it out. It never came. The half of my order I did receive was of good quality, and I really like a lot of what is on their site, but I would never order from them again.