OxiMedical RespiratoryOxiMedical is your oxygen concentrator store! With stores nationwide and online for oxygen generating equipment. Oxygen therapy by Inogen, Philips and CAIRE
OxiMedical Respiratory (oximedical.com) has 692 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Edward S.
So far we are very happy with the portable concentrator and it works well for him when he goes out and feels the need. He really needs the oxygen at night and is doing well with that.He had just become so anxious over not having something other than the little tanks that I felt obligated to purchase it for him.I know it is coming that he will need 24hour and it will surely be used more then.
Sharon L.
I thought that the unit would have more time than the first unit I purchased in 20017. As it turns out the time is just about less then 3/4 hr. I think that I was miss informed. when I called today, Graham said if I wanted more time, I should purchase large battery or take my spare battery with me.. I could do that with my old unit. I feel I just spent $1995.00 for just what I had.
Response from OxiMedical RespiratoryJan 26, 2021
We're sorry you are not completely satisfied with your purchase. We never want to misinform and we offer a trial period that allows you to determine if a unit meets your needs and expectations. The manufacturer does advertise longer battery times from the Inogen One G5 over other models; however, actual battery times will vary by flow setting. If you are using a lower flow setting and the battery lasts only 3/4 hr then it's possible the battery is defective. We recommend you try the other battery that came with your purchase to see if you have a different result. If there is an issue with the battery, or if the machine is defective, then our service department would be happy to assist you with a replacement. If you are using a higher flow setting, the motor runs harder and the battery time shortens. This is the case with every portable concentrator on the market. We trust you'll enjoy some advantages of the new unit over your old one such as the higher flow settings and a new 3-year warranty.
Shana A.
Everyone I've worked with has been great. So knowledgeable an pleasant to help. Robert Lee was so helpful in answering my questions an Amy has been great with resolving my battery issue.
Ron A G.
No Customer service
AMANDA B.
Robert went above and beyond to help us with an Oxygen machine on Christmas Eve. My stubborn dad has very sick with Covid and refused an ambulance and hospital trip. Without the machine, I don't think my dad would have survived. Thank you Robert!
Rhonda B.
Inogen is working satisfactory. It is a very nice piece of equipment for women due to low weight and easy access. Extra batteries are necessary Car DC hook up is great. It gives independence.
Jerry N.
Having the Inogen has given my husband back the ability and freedom to go on errands, enjoy the outdoor activities with family again!! The staff at Oximedical is superb!!
Donna B.
Leo was an super nice person! He handled my problems with an older model Inogen oxygen travel concentrator. They were very friendly & professional. The store is exceptionally clean and products displayed beautifully. Leo Angel is truly an Angel. Donna B.M.
