oxiline.shopReviews of oxiline.shop

Ordered a TENS device on 2/12, assuredcdeivery in 3-4 business days. Item has not moved beyond a label generated at UPS, and it is 10 days later. Will not allow cancellation of order, no useful info provided despite multiple contacts. Lots of “ rate us” email follow up though! This company is rude, unreliable and no responsive . AVOID OXILINE!

scam. ordered scale 11/25/25. delivered 12/29/25. requested return 11/13/26. Oxiline replied back 1/28/26...no way to return under 30 day policy. scam

Ordered the MDpro Scale on 1/10/26 with a 3 day processing and ground shipping. They sent me a tracking number but for a week it showed generated but not picked up. So I sent an e-mail again and again they said sorry and will process. Same thing, tracking number but no shipment. So this time I called and spoke with a nice agent who assured me she would see it through. Got a tracking and no shipment. So today I called and got the same response as before but I pushed for a refund. Now we see if it takes as long to process. Do not buy from these people. You may never get your product or worse, your product breaks and you can’t get it fixed!

Like everyone, a long wait on shipping. It was the holidays you see! Finally received the scale, downloaded the Oxiline App, did all the info entering and Bluetooth pairing, stepped on the scale and all was fine. The next morning the scale had switched to Kg instead of Lbs. and disconnected before the body measurements were done! Started all over again, erase, reload and it works once. Back to Kg it goes and no body measurements. Hmmmmm. It seems the scale only works on the first Bluetooth sync with the Oxiline App. Finally got through with customer support after a 30 minute wait. Did the whole routine several times, erase, reload etc. Always the same result. The agent, I must say was very sympathetic and over email said he would send a new unit. Of course the shipping was slow but I am now a proud owner of 2 scales that do not work with the Oxiline App. The Oxiline App is the problem. My 2 scales work fine with the Fitday's App., which I am not a great fan of mostly because the colors are washed out. The Oxiline App is on the other hand, easier to view, the measurements numbers contrast nicely with the background. Why can't they fix the Oxiline App? I am also on Apple, if that makes a difference? Good luck all, try a different App.

I ordered a scale from them on 1/28/26. I should've paid attention to the red flag of PayPal telling me that i could review my purchase on the next screen, but it just processed the payment. I didn't and waited to receive my product. 5 days later, nothing. I contacted the company, which was hard enough to do (another red flag), and they said that the product was on backorder. It would ship out by the next Thursday. Nothing, again. I contacted them again and they're still claiming that they don't have the product...but don't worry(!) it'll ship out with mine being a priority! This company is a scam. They do not actually sell products. They take your money and hold it until you can wrangle a refund from them. Avoid them at all costs!

Huge scam. I wish I had done my research because I'm pretty sure the reviews on their website are all fake. Like everyone else it took forever to get to me and now that it's here it has trouble reading the other stats and they are way off. I'm athletic and it says I have 235% arm fat which is impossible (and I have toned arms). The online help is AI so I doubt I'll get any real help and will have to just eat the money. Don't do it.

Ordered from the site, which advertised 3-4 day arrival. Nearly a month later I emailed customer service and asked for a refund. Instead they said that they shipped the unit and it was the carriers fault. They gave me a UPS tracking number. UPS didn't receive the unit for nearly 3 more weeks. Their customer service just plain lies to you.

Avoid this company. Oxiline has no real customer service. They don’t answer emails, phone calls, texts, or messages, and their chat appears to be AI with no human support. My order was over a month late. I returned the item on time and have proof they received it, yet weeks later there is still no confirmation and no refund. They simply do not respond. This feels intentional and highly unethical. Save yourself the headache and do not do business with Oxiline.