oxiline.shopReviews of oxiline.shop

In July 2025, I bought the Pressure XS PRO, but it came with a standard cuff instead of the XL cuff but my bad. So I bought an XL cuff and received timely. The product arrived on time, and its performance met my expectations. However, after a few months, I noticed that it was using up batteries quickly - I had to replace them three times in one month! I contacted customer service, and they responded promptly, offering to replace my machine. I received the replacement within 2-3 weeks, but unfortunately, it came with a regular-sized cuff again. Thankfully, Ron and Justine from customer service were very helpful in resolving the issue. I want to share my experience with level of support and professionalism the customer support team particularly Ron and Justine who went above and beyond to address my concerns and even expedited a replacement cuff for my travel abroad since my doctor made some changes to my medication. Their professionalism and support were impressive, and I highly recommend the company for any medical needs.👍👍👍

my wife got me oxiline MD pro scale as a Christmas present. I was excited to use it. After a few successful weigh ins it stopped working properly. I called the helpline and was helped by Justine. It was a two day process but we got it resolved. Justine could not have been more helpful, patient, knowledgeable, or consumer oriented. I have nothing but praise for the consumer support I received. In particular, Justine was simply the best.

I had my doubts at first. But I'm happy I stuck it out with oxiline. I get fast response by email. When I call it is a long wait, but worth it. I get customer service that know what they are doing, easy to understand and if they dont know something they look into it and get back to you right away. Make sure you stick to the same log in information. That was my issue. I created one with Apple and then with my email. Even though they are the same one is based on the cloud and one is just the one i created. It does matter. Love the patience they had with me resolving this matter. It was user error. LOL. Thanks Justine...you should get a raise.

My meter stopped working and I may have accidentally inserted the wrong end of the test strip with the blood sample into the meter. I contacted Oxiline customer support to ask if there's a way to fix the meter, and they offered a warranty replacement. I confessed that I may have caused the meter problem and also that I didn't feel that I was owed a warranty replacement because I may have damaged the meter myself. Warranties generally are not honored when the item is misused, but Douglas at Oxiline checked and they decided to honor the warranty anyway. I didn't expect it and didn't think I deserved it, but I'll happily accept the replacement meter. I cannot recommend Oxiline highly enough for supporting their customers.

I purchased a MD Pro Scale. It was defective. I called the company. They agreed to replace it. They kept their promise.

I have the blood glucose monitor and it’s just a better product than anything else I’ve tried. The customer service is also top notch-personalized, easy to reach, and caring!

We did a lot of research to find the best product for the best price. This option had a lifetime warranty, where competitors only had a one year warranty. This product also did not require additional purchases for the product to be useable (like monthly pay apps) with never ending fees. Great customer service, as they also granted us a one-time military discount.

My scale arrived and I just couldn’t get it to work! I waited until the company opened and called. Within moments, the representative helping me had worked me through my problem and I was back on track. His directions were so simple and easy to follow! It was a pleasure Working with this representative. What I really liked was that he explained what had gone wrong so that the next time I see kilograms on my scale, I will know what to do.