Genie
Malfunctions often. poor customer service.
I bought an Oxiline because I thought it would be better than a cheap $20 pulse ox from Amazon. Boy, was I wrong! It is constantly malfunctioning and when it does work it reads a couple % higher that the Massimo's that my patients are often hooked up to in the hospital. I contacted Oxiline to let them know my pulse ox was not working properly and they wanted me to take pictures of it when it is malfunctioning. I wrote back and said that I couldn't take my phone out to take pic in a patient room. Then a couple weeks later I finally got a pic of it malfunctioning and emailed it back to them and they never responded. Terrible product and terrible customer service! I tell my coworkers and patients NOT to buy one, and just get a cheap one from Amazon.


