oxiline.shopReviews of oxiline.shop

Do not believe the shipping policy. I ordered a TENS unit on April 8 and the Shipping statement was "expedited shipping 3-4 business days". Well it is May 3 and still have not received the unit-I have been informed that it has arrived in Miami on May 1 but is still awaiting pick up- so who knows. Buyer beware!

So disappointed and frustrated. - Unit will not connect to app. - Readings are so low I should be in the hospital. - Being an average size female, the "adult" cuff that automatically came with the unit is so large it is impossible to wrap it correctly around my arm. - Unit often locks up and I have to remove a battery to free it.

Oxiline greatly misleads about product availability. They say same day shipping but the item is not even in stock. 6 days later I inquire where is my item. "Oh, it's coming in this weekend". Not true. A week later it was still not shipped. I cancelled. Do companies not realize they should not false advertise or mislead customers??

I placed an order for a blood pressure monitor, about a week ago, and I have been tracking it ever since. On their website they said the item was in the USPS regional office, when in reality it was never shipped! When I questioned them about it, I was told that it was on back order, that’s when I proceeded to cancel the order, because it just didn’t feel right. I was informed that it would take 3 business days for my money to be credited back to my account, let’s just hope it’s true.

On feb 9, 2023 ordered Pressure X-Pro cuff on line from Oxiline directly. Web site said it would be delivered in 3-4 business days. A week later no blood pressure cuff, I called customer service and was told it was on back order and would be available in a couple of days. On Feb 20th received shipping notice that a label was created. On FeB 25th tracking info did not show any progress. I called customer service and was told the problem was with the software not updating the progress of the shipment. I went to the USPS with tracking info and was told they have NEVER received the shipment. On Feb 28 I again called customer service and they told me the order was lost and would send me a second item. On March 1st I received a shipping notice for the replacement cuff. On March 6th I received the order...but it was the wrong item. they sent me a scale instead of the blood pressure cuff originally ordered. Now a month later I am going to call and cancel and request my money back.

Hardware is decent, but the connector for my blood pressure monitor broke after four months. Customer service is a zero--they insist on charging me shipping to replace the cuff and they can't follow the thread. They offered me a 20% off discount code after I abandoned my cart (for the replacement cuff plus shipping), then it couldn't be applied because the amount was too low. If their customer service is this flaky, I place no confidence that their hardware readings are accurate. Avoid!

Ordered oxiline pressure pro. Did not receive it so called n they said it backordered I would get it in 2 wks which I did. But it is not consistent at all with a manual blood pressure monitor. Very unhappy with it have called and left message and called again but they do not respond. Don't purchase.

I totally regret ordering a product from this company. I ordered a scale and clicked “two day shipping guaranteed”. Two weeks later I asked for a refund because the item hadn’t been shipped. Two days later they replied and said the item had already been shipped. It took almost a week to arrive. I emailed to say I was returning the item that I asked them not to ship. Their reply said to mail it back for a refund when it was received. They received my item five days ago. I emailed again and was told I would get a refund in 3-5 days. They lie at every step.