oxiline.shopReviews of oxiline.shop

I placed an order on June 11th of 2023 for the Gluco X Pro and paid for expedited shipping. After a week and no product, I sent two emails to support with no response. On June 21st, I received an email stating that the item had been shipped. All of this time the USPS tracking number showed the item in pre-shipment and not yet received by USPS. On June 26th, after a continued failure to receive the item, I called customer support. It seems I had received an email "Your Item Has Been Shipped" and a tracking number for an item not yet in stock. I still do not have the item and don't know if I will ever get it. Atrocious customer service!

Ordered a Oxiline Pro X Scale and it took two months to get. So I had given up and bought a competitors scale. When the Oxiline scale finally arrived, I didn’t need it anymore so I wanted to return it. Oxiline gave me the address but made me cover the cost of the return. I shipped it back to them and received a message that I would be issued my return in 4-5 business days. It has now been 10 days since they received the return and I still don’t have my money back. Do not do business with them!

They gave an order by date for Fathers Day which I did and got an email receipt. I got no shipped email or tracking info so i emailed and never got a response. Finally got thru to customer service and the guy was very rude. I tried to cancel and he said I had to wait. It was being processed. 4 days later and still NOTHING!!! Never order from them!! Just disputed it with my credit card co and then got an answer to the email that they would get back with me about my request

TLDR: I've had the worst experience buying online and the entire process has felt like a total SCAM, I don't recommend buying from this company at all, beware! I tried buying a scale online, but my card didn't go through, so I tried a second card and it didn't go through as well according to the website... I decided to buy another scale elsewhere since it failed. Quite a few days later I receive an email from Oxiline saying my order is on its way! I check my bank account and it turns out my payment was actually processed.. I was never sent a receipt nor notification that my order was being processed or no immediate notification as is expected from any online purchase. I've emailed and tried to contact them by phone, and nobody answers. This all feels like a SCAM and I totally encourage everyone to stay away from buying on this place. The scale hasn't arrived yet and it's been 3 weeks already. I'm already talking to my bank to see what I can do to proceed with legal action. Beware, people! Update: I tried writing a review on their website but seems like they filter the bad reviews out. It's obvious the "good" reviews are all fake.. What a sad way to do business. I hope this helps someone notice this before spending throwing their money away.

I purchased a pulse oximeter on May 9, 2023. We used it for a few weeks. From the beginning it did not seem to work properly. I was able to compare the readings to the a pulse oximeter at a physician’s office and also with a colleague’s oximeter. The one I purchased was terribly inaccurate. I sent Oxiline photos and requested a refund. They requested I send back the defective oximeter which I did. Three weeks later they gave me a partial refund of $39.00 stating they do not give full refunds. I was insistent they refund the full amount of 79.00 as I should not have to pay anything for a defective product. They were extremely rude and refused.

What a complete and total joke. The order stated 4-7 days expedited shipping free. Lol it never showed up. I asked for a refund, they said ok it would take 3-5 days...lol 9 days later still nothing. I then contacted my legal representation and told them I had done so... And POOF the return showed up. What a scam...protect yourself.

I made an order on May 3rd in good faith because of good reviews. However, I believe that like Amazon, many reviews are not verified customers, but friends and relatives. This company has only responded to my emails by saying that I can add additional comments. After over a month, I still have no confirmation from them regarding my order. I have demanded a cancellation of my order and have demanded a full refund. I will never do business with this scam company again and I advise others to avoid making the same mistake that I made.

Ordered the scale x pro on May 15. Was supposed to arrive in 3-4 days. Emailed Oxiline on May 19 to ask about order status. Was told the same as everyone else that has reviewed - inventory issues. Back ordered. Trying to replenish stock. Blah blah blah. Immediately told them to cancel my order and refund my money. They said they would do so. Checked my account 5 days later, order still shows as processing and no refund yet. Emailed them again to tell them to cancel my order and refund my money. They, again, said they would do so. Checked my account 5 days later, and the same. Order still processing and no refund. I emailed them a third time and decided to show my impatient side. Gave them a piece of my mind and demanded they cancel my order and refund my money immediately. I also contacted my credit card company to report Oxiline as a scam and disputed the charge. Lo and behold, I checked today and my money was finally refunded. DO NOT order from this company unless you want to throw your money away.