Martin M.
Customer service champions
Superb and I mean absolutely outstanding customer service. Justine snd team did everything and more to ensure that I eventually received my order despite challenges from customs in my home country
Oxiline™ specializes in top-of-the-line medical diagnostic equipment that provide accuracy and peace of mind to people of all ages and lifestyles.
oxiline.shop (oxiline.shop) has 560 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Showing 212 reviews with 5 stars · Clear filters
Martin M.
Superb and I mean absolutely outstanding customer service. Justine snd team did everything and more to ensure that I eventually received my order despite challenges from customs in my home country
Larry
Worked perfectly from the get-go, extremely accurate and easy to use, the phone app works great and if you want an accurate easy to use device this is it! Best Blood Pressure Monitor I have ever used
customer
I’ve owned and used the Oxiline XS Pro (blood pressure) since February 2026. I enjoy using it as it’s a huge improvement over my older Sunbeam. PROs: 1. Performance ease and consistency of measurements. 2. Reasonable price for quality product well designed and built. 3. Cuff size, connection and storage. 4. External power using UBS or internal batteries. 5. Storage bag – perfect size for ease of use, including strap for portability. 6. Large alpha-numeric display. 7. Quiet operation. 8. Free Bluetooth application for connection to external device (cell phone) for external real-time measurement recording. Application permits adding personal notes (such as weight) to file in phone for printing results for review by cardiologists. CONs: 1. User’s manual (start over on this one and use more ink) – needs to be re-written 2. User’s manual is too large to fit into soft case for the cuff and monitor – should carry for reference 3. It would be nice to have multiple measurements made when power is turned on – maybe 4 or 5 in a series with delay in between each measurement. (Professional machines have this feature.) 4. No external charging of batteries (there are rechargeable 1.5v batteries available)
Michael S.
First of all, the product(s) are awesome! I have 4 different Oxiline products. Scale, BP, Glucose meter and thermometer. I use them every morning and they all perform flawlessly!! I highly recommend the Oxiline products to anyone that needs the "equipment ". That being said, the best part, besides the excellent products, is the customer service. I had a couple little "glitches" that the Oxiline team jumped right on and provided the information that I needed. They communicated with me quickly and then followed up to make sure everything was up to speed. In short, the Oxiline team was an eleven out of ten!!! I can not tell you how much that means to an old guy like myself! Just AWESOME!! Thank you team!! Don't hesitate..make the purchases!
Lucy
Issue occurred on a Sunday. I didn’t think I would hear from the company until Monday. Tech was amazing. Leo provided guidance and support today with detailed instructions. Everything is working as it should.
Doug
Denzel was terrific in all respects!
David M.
Spoke with Justine in regard to a late shipment of glucose strips. It turned out that this was a back order situation and Justine not only identified this but provided a substitute solution that was ordered and shipped that very day. In my experience, this was exceptional customer service by a fully knowledgeable and customer centric representative. She was amazing, a pleasure to deal with and an excellent representative of Oxiline.
Sandy
I generally don't take the time to complete long comments in surveys, but my experience was so good with Oxiline, I wanted to share my thoughts. I have found the product Oxiline Pro XS to be accurate and easy to use. I love the option to average 2 or 3 readings. I did purchase an AC adapter afterwards since I take my BP frequently. One suggestion I would have is to offer that option when you purchase the monitor. The ordering process was very easy - I multiple questions about the cuff (best selection of size, D ring) and the chat agent was very helpful asking very pertinent questions so I chose the correct one. I am not sure if the chat session is AI or a real person, but it was so smooth that I couldn't tell the difference. I am 75 years old and not as savvy with the computer, but they were patient and very helpful. Delivery was quicker than I expected and package was well packed to avoid damage. Most of all, I commend customer service. Response time was quick. I felt that any question I had - it was important because they valued me as a customer. I commend the entire team / process and look forward to doing business with them in the future as the need arises. Thank you.