oxiline.shopReviews of oxiline.shop

Accurate stand-alone unit (Pressure XS Pro). However, at $95, about 2X their competition for a stand-alone unit. The app, on its own, is good - but the app does not work well with the unit. Almost always (90%), one must manually enter BP readings into the log. Next, to record the readings into Apple Health requires a manual sync every time. I have contacted Oxiline on numerous occasions to provide input, while also requesting live support as their boilerplate "how to's" were not helpful; it's been 5-days without any response. Additionally, the unit is presented with a USB power source as an alternative to batteries, it's easy to assume that a USB adapter is included. Oxiline correctly represented what was included, yet they were not clear that the USB adapter was not included. When contacting their customer service, they sent a link to purchase the adapter, yet upon further inquiry from me, they wrote that the adapter was out of stock, and I should purchase elsewhere. When asking them to confirm a potential adapter, they never responded. Eleven days later (1/20) and the app continues to work unevenly with the device. Oh btw, Oxiline has yet to reply to my requests for help.

The product is ok but I was sent 2 and don’t know why. First responded after hundreds of calls they don’t answer the phone. Email got one response with a small statement how to return and what to include. Give them tracking number and they start refund. Well cost me 25 dollars to return and sent tracking # but even though received the item back on Aug 20 haven’t responded or started refund. Customer service is terrible so I can’t recommend this product.

After placing an order, I received an email stating that my transaction was incomplete. I went through the process again, checked my account and sure enough, there were two charges and I received two scales. The customer service phone number is not being answered nor have I gotten any email response in over 12 days. I’m very disappointed in the service I’ve received. As in NOT.

I ordered a blood pressure unit. My husband just had a stroke and a wanted a good reliable unit. They say if you order by 4 pm, your purchase will ship that day. I paid the extra $9.99 for express shipping which guarantees 1 to 3 day delivery. First I never received a confirmation email so I sent them an email, never got a reply. So I called them. The rep or should I say the guy answering the phone told me it shipped. I knew it didn't ship because I had pulled the tracking # off of their website. So I ordered well before 4 pm on a Thursday and it never left their facility until Monday. When I called the second time, I told him I wanted my shipping back. I'm sure I will never see it. This company is horrible and should be shut down. Update: the company did refund me $9.99 expedited shipping fee.

Placed my first order for Pulse MD Pro. A promise to fill the order quickly has not been kept. I do not have confirmation of shipment after a week. My credit card has been charged and I had to send message to them to ask what is going on. The response was quick, but the product is back ordered. They hope to have it back in stock in a week or two. The credit card transaction has not been reversed even though the charge is not supposed to be made until product is shipped. I will upgrade the review when I get the device.

I just tried to use my new Oxiline Gluco X pro blood glucose meter. It IS THE MOST COMPLICATED METER TO USE. The instructions are such a find print it’s hard to read. Plus they don’t have their own app. This meter has so many steps to go through to save test results. And it took almost 2 1/2 months to receive it so I bought a OneTouch. The OneTouch is a dream to use. Simple one step process. Don’t have to push multiple buttons to save results or access info. I’m debating on whether to try learning it or just ditch it.

Ordered the blood pressure machine 9pro. It came in a package that wasn't professionally wrapped and had me thinking it may have even been refurbished. I will see how well this works. I ordered and paid the $29.00 extra for overnight. The next day was a holiday. However, the next day after was a Friday where I should have received my package on that Saturday. I requested partial payment of $15.00 since it actually wasn't overnight. I was told that overnight doesn't count for weekends. My guess after reviewing these reviews about this company is that they suck and I will have to bite the bullet of $108 with the tax. However, if enough people leave bad reviews maybe they will go out of business

I ordered my tens unit two weeks ago because it got great reviews online. I should have extended my research to the company. It has been a struggle every inch of the way and I still don’t have my purchase in hand. The email responses have been prompt but not accurate. I was told the product would absolutely by shipped the next day and received a tracking code but the shipper didn’t receive the product for many days. I was not issued an invoice for ages although my Visa was charged immediately. I don’t trust this company and wouldn’t bet money on receiving anything although it looks like its on it’s way. All this before even finding out if the product is good! I wouldn’t recommend buying from Oxiline as there are so many other options. Worst online shopping experience ever!