oxiline.shopReviews of oxiline.shop

I would give this company negative 5 stars if I could. I ordered the TENS PRO device on July 18, 2024. Received the device on July 26, 2024. I admittedly opened the package and noticed how cheaply made the device was. Almost like a dollar store toy! However, I processed to unpacked the rest of the items to charge the device. After 2hrs of charging the device it still would not power on and the battery charging indicator is the only display showing. I contacted customer support... which is nonexistent! After an entire night of charging the device it still would not power on. The next day I requested from customer support that I would like to return the device and receive a full refund well within the 30 day return policy. I finally got an gernaric auto response prolonging the issue. I'm highly disappointed with the outcome so far and I fell as if I've been SCAMED! by this trashy company.

I purchased an oximeter on June 4, 2024 to be sent to Mexico. Oxiline claims delivery should happen within 30 days. Today is July 4, and tracking still shows that the product left the US on June 12. Oxiline tells me by email today that the product left the country today. I've initiated a dispute with the credit card provider. Oxiline uses GlobalPost, which has a terrible reputation and worthless tracking. I would rather have paid for UPS, FedEx, or DHL international. I believe Oxiline when they say they shipped, but what good is that when the devil does the shipping for them? The replacement will never arrive. The tracking says it was shipped July 27 from Miami, and as of today, Aug 3, tracking says it is in…Miami.

Horrible company. Beyond frustrating. The will not even discuss a refund without the return USPS shipping tracking number which I neglected to keep.

The company advertises free shipping but on checkout theres a 14.99 fee. Also they gave me a 20 percent off code but when i try to use it they say i have to soend 100.00. This company is a total scam and will NEVER purchase anything from them

I placed a new-customer order with Oxiline on May 18, 2024, and attempted to establish an online account. My credit card was quickly charged, though I never received an order-conformation email from the company, and I was unable to get a password to work to establish an account. The site's "live chat" is not a live chat and I've received no responses to my email inquiries. This company's website is unreliable and may be a scam!

I do not recommend purchasing the Gluco X Pro from Oxiline. The kit does not include solution for calibrating the device and Oxiline’s customer support is terrible. Repeated attempts to contact them via email and their online website form are met with zero response. They simply do not respond and instead customer support inquiries are ignored. Calibration solution is specific to the test strips and the device and without the solution there is no way to confirm the device is correctly calibrated. Save yourself the frustration of being ignored by Oxiline’s supportand go with a device from another company that cares about their customers and stands by their product.

Worst customer service ever. They sent the wrong item and then never responded when I contacted them. They didn't even respond to my subsequent PayPal claim. Do not buy from the ripoff company.

worst customer service ever, i ordered some pads, not only did i never received them, i wrote to the company for inquary they told me they had no idea what happened with it, they sent right away a refund ( withtout me ever asking for it, because i needed the damn pad still), i tought they resent they order, they never did,then they stopped answering. stay away.