oxiline.shopReviews of oxiline.shop

Bought the Oxiline Glucose X Pro meter after reading "glowing" review. Turns out to be fake reviews from Poland! IT DOES NOT WORK AND GIVES FALSE READINGS! If you want to return the product, Oxiline will NOT pay for return label. If you are stuck, contact your credit card company and file a complaint. Reply from oxiline.shop An hour ago I’m sorry to hear about the issues you’ve experienced with the Glucose X Pro. If the readings are inaccurate, the device may be defective, and we’d like to help resolve this for you. Please reach our Customer Service Email so we can assist you further and ensure the issue is addressed. Thank you for your feedback, and we’re here to help. My response: I did reach out to your customer service department and was told I need to pay for return shipping EVEN though the unit is defective! What horrible customer service! I then contacted my credit card and disputed the charge and the case was resolved in my favor.

Purchased an Oxyline blood pressure monitor recently after much online research. The unit started giving a error code just after taking 2 readings. Tried everything possible as suggested by the user guide to resolve the issue but did not work. Tried to call customer support line, which is a bogus phone number since it always says " we are unavailable to take your call", irrespective of the day and time of the call. Next, sent an email to the support desk, after 4 days someone responded and asked for a photo or video showing the error code. Still waiting to hear a response from them (another 4-5 days have passed). At this point, I am going to assume that I have lost my $90 with Oxyline. Stay clear of this company, low quality products and non-existent customer service.

recently decided to replace my home blood pressure monitor and did a ton of research and ended up with Oxiline XS Pro. The monitor works great manually but doesn't always save the latest readings for some reason and reconnects via Bluetooth less than 1% of the time. I have rebooted both phone and device, tried every troubleshooting suggestion and once turned off for a few minutes it never seems able to reconnect. In 25+ attempts, have only succeeded in connecting to my phone app twice

if I could do less than 1 I would. RUN from this company. I ordered a Gluco X Pro and signed up for the monthly shipment of supplies. Online ad said shipped the next day if ordered before 4pm EST. Today it is 9 days since I ordered. I have sent 2 emails to try to find out when I will receive my order. I just called customer service . Must say Douglas was on the ball and took care of me. Probably the only capable person working there. Anyway, after doing some checking Douglas found out that the Gluco X Pro was out of stock. True??? Why didn't I receive a response to my emails? Why was I not notified that the item was back ordered? I cancelled my order. On Nov.11 Oxiline sent an email that my order was received, and they were processing my order, that was when they should have told me it was out of stock.

I ordered their top end scale. It's body fat % was off compared to three other scales by 7 to 10 %. It said my arms had three pounds of fat in each arm. I am an athlete and workout a lot. I have very little fat in my arms and legs. Another scale had me at 1% body fat in my arms and legs. The scale I got came in a huge box without packing materials. The outer box was smashed so I thought maybe that was why the scale was off. Oxiline said they would take the scale back but not pay for shipping. These impedance scales have to be adjusted for athletes. The oxiline adjusted by .6%. The others all adjusted to be close to what calipers estimated. Perhaps this is a great scale for the average person, if mine is not a lemon it certainly is not for athletes. When customers service wrote back it was a canned email listing company policy. Well if company policy is they don't stand behind their product all the way then I wont do business with them. Personally I find this immoral. I get it. Everyone makes lemons. Maybe mine was a lemon. In any regard i will never know. I also wrote a negative review on their site. I only listed numbers and told of my experience setting up the app. They took it off the site. This was before customer service told me their policy so I had nothing bad to say about the company itself. I thought the scale might have been broken. All their reviews are 4 and 5 stars. I am pretty sure they are not an honest representation of customer experiences. Also, don't buy early xmas gifts from oxiline. Policy is thirty days for returns and I am sure they will stick to that even for xmas gifts if my experience is any gauge. Most companies I have dealt with in the past have a grace period for xmas. I got my wife a present from them and I am sure if it does not work we are stuck with it.

Does not do what it says it will at all. Only measure weight and app doesn’t work. Have contacted customer service several times and just send me articles that don’t help. This is a scam, don’t waste your money.

I was looking for an oximeter that could record readings and believed that the Pulse XS Pro would do this on the basis of the website. Anyway bought it, it took about 6 weeks to arrive to my UK address. I then find out that the Oxiline app is not available in my region but am told I can install the Vitaconnect app (a bit suspect if you ask me). Downloaded it and connected the device to my phone only to find that it doesn't actually record but just takes a snapshot of the information at the point you remove the device. Pretty useless if you ask me as I could have just written this basic information down. Just want to add that this is basically a pretty standard Chinese made product at a very expensive price.

Readings are very inaccurate. Performed 5 consecutive tests and got 5 different results. Results were grossly overstated by more than 100 and 2 readings were below 50! In reply... Consecutive, within seconds of each test. Also, the meter is dated 2022 and just purchased! Oxiline has not refunded my money.