oxiline.shopReviews of oxiline.shop

Ordered a Scale MD Pro. It did not work properly despite following instructions to the letter but worse was trying to contact customer service. 3 emails went unanswered over the course of a week and 3 calls, 2 of which I waited over an hour each time to speak to a customer service rep to return the thing. In the end it cost me $33 to send it back. Very disappointing experience.

Website says products in stock - Took 3 weeks to even process the order, then issued a tracking number that doesnt work. Been 10 days since tracking number was received and still doesnt work. Multiple attempts to contact them all unsuccessfull. No return emails or even acknowledgment of having read the email. Junk of a company. Hope I don't have warranty issues like others have since contacting them seems impossible!

Ordered a scale from them, quoted 3-4 days delivery heard nothing for 10 days, tried phoning them 55 mins wait time to talk to anybody. Do not order from this company buy Hume instead better product and 10 x better service.

Order did not come as promised. I contacted them and they said it was back ordered. This was not indicated when I ordered. I asked that the order be canceled because I would not receive it before Christmas. Representative canceled order and told me my refund would be forthcoming in 3-5 business days. This time period has well passed. and still no money has reached my account! I want my money back!

This place is a scam. I purchased a tens unit on the 17th with the promise that it would arrive by Christmas. It shipped on the 22nd or at least that was the claim. Is is now the 28th and the unit has not shipped at all. Ant contact to the customer service telephone line ends after an hour and it hangs up on you. Three emails have been sent and none replied to. Just avoid this place.

received a oxiline smart scale md pro 1 month later after the order. also the product was not working properly. only measured the weight, was not even able to measure body fat %. the App said "measurement error". contacted customer service center. they proposed two options: 30% refund while keeping the unit and a full refund with my own expense to shipping back. I will choose the full refund option but I don't get why the shipping cost on the customer side. I strongly recommend not to buy oxilline MD pro. this is not SMART scale at all and even worse than my 20 years scale that is able to measure the body fat.

I order an scale and I was told it was going to arrive 3-4 days after order. Right now is day 25 and still not delivered. Reached out to them and they gave me a 20$ coupon for a next purchase (insulting to assume I will buy again from them after this) and no other compensations for this huge delay. Now UPS tracking number at least says that it will be delivered on January 2nd. I suggest people to look for alternative companies.

This company is not organized at all. Their website says they have the scale in stock... they do NOT. No communication at all. I had to reach out to them after not receiving the scale for 2 weeks, it took them 3 days to respond to tell me they were waiting for another shipment and that they would expidite shipping as soon as they received it. Two and a half weeks after ordering they created a UPS label, took 2 more days before it was picked up. Expidited? NOPE, UPS Ground Saver, 2 more weeks to arrive and over a week after Christmas. Website has always said and still says they have it in stock. They WILL charge your card the minute you order it. Sorry, can't review the product yet.