Oxiline™ specializes in top-of-the-line medical diagnostic equipment that provide accuracy and peace of mind to people of all ages and lifestyles.
oxiline.shop (oxiline.shop) has 560 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · Boca Raton, Florida
Excellent
Showing 297 reviews with 1 star · Clear filters
Sébastien C.
Ordered a smart scale on Nov 25th, end of December, a tracking number had been created with USPS but remained inactive since … Customer support is absent despite 10s messages and calls … Nothing has arrived nearly 2 months after the order … I now believe this company is a scam
Wendi F.
DO NOT BUY ANY PRODUCT FROM THIS DISREPUTABLE BRAND!!!! I literally never review anything but this is beyond BAD. I paid for expedited shipping of two scales for a holiday gift and they arrived 2 weeks into January. One of the scales will not connect to bluetooth so it is worthless. I tried emailing support 4X for return instructions and NO ONE has replied. I called and waited for 45 minutes but no-one picked up. It has been the most frustrating experience and over $400 down the drain. DON'T get sucked into the adds it is NOT WORTH IT!!!!!
Mark C.
Horrible customer service, ordered December 27 with the Expedited (3 - 4 Business Days) shipping. Nothing on their website about any type of back orders. It is now January 17th and the item has finally shipped via UPS Ground Saver which is the cheapest (not 3 to 4 business days) and MIGHT be here by the 27th. The only human interaction (everything is AI chat bots) was an email saying they were super busy from black friday...... in January. I would avoid this company because they certainly do not care about us
SN B.
I ordered on 2 Jan and decided to cancel on 10 Jan as there was no shipping update. Kept getting excuse of black friday backlog. Till today 16 Jan, there is no update on the cancellation despite many emails. Checking status on the chat always came with a response that the cancellation is in 'new' status , no agent is assigned. Avoid this company at all cost
Chris G.
Ordered Md Pro scale on 24 Dec and told 3-4 days shipping. Never arrived. Customer service never replied to any of my many emails. Had to call and wait on hold for a long time to talk to them. They said they would receive product from China in a few days and ship Friday (Jan 8) or early next week. Created UPS label to make me think things were moving but never gave UPS product. Finally canceled order on 15 Jan and disputed charge since they haven't shipped product and won't respond to emails and I won't spend more time on hold.
Deepak U.
What a horrible company to do business with. I ordered a scale and never received any update. Updates on status for 12 days. I sent emails asking for an update. Never got any responses. I finally ended up calling them and waiting online for 45 minutes before someone picked up the phone and then canceled my order promptly. Even if it’s a good scale, I wouldn’t bother with this company. The service is horrible.
Maxime “Max” H.
DO NOT BUY FROM THIS COMPANY! Oxiline is a scam! Ordered a scale over 10 days ago. I was charged, but they have ghosted me since. No shipping information even though my receipt said delivering within 5 days. Their support team does not answer email or calls.
Dee
DON'T ORDER FROM THIS COMPANY. They charged my card and never sent the scale or a shipping notification. I've sent multiple inquiries but no response from the company.