Motivated Verified M.
Good Customer Service prompt attention…
Good Customer Service prompt attention attempting to answer my questions!
Own Up is a mortgage shopping website that exists to make sure you never overpay on your mortgage. Customers can compare multiple mortgage offers from top lenders and find a great deal. The average customer saves $28,000 over the life of their mortgage. Get your personalized mortgage offers. Say goodbye to hard credit checks and sales pressure.
Own Up (ownup.com) has 416 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Investments & Wealth · Boston, Massachusetts
Excellent

Investments & Wealth · New Bedford, Massachusetts
Excellent

Investments & Wealth · Boston, Massachusetts
Excellent

Investments & Wealth · Boston, Massachusetts
Excellent
416 approved reviews, newest moderated first
Motivated Verified M.
Good Customer Service prompt attention attempting to answer my questions!
Vanessa B.
I had the pleasure of working with Jenn Nketia and she was fabulous! So kind and knowledgeable. I was surprised at how quick the process was. I was speaking with a loan officer in no time at all!
Melissa
William was very pleasant and helpful! I received a call within a few minutes from Brad to start the process. He was just as pleasant and helpful. All around a great experience.
Vernon
Olivia listened to all of the details surrounding my road to the purchase of a new home. She gave a lot of helpful feedback on what to expect and what I could do to make the process easier. She referred me to a lender that met my requirements and I have been able to get the ball rolling on securing pre-approval to help me in my search for the right home.
Jasmine
The inquiry process was super easy. Within mintues of submitting a request, Tammy Elizer reached out to me to review my submission. She mentioned that no hard credit pull was required to start the process, which was one of the most important things to me as I start my loan comparisons. I am looking to move quickly thorughout this whole process while still duing my research due diligance. I am preparing for my current lease to end in 3 months so her quick response made me keep my momentum going.
Steve
Great service. Easy process. Will recommend to others.
Daniel G.
The online process was very easy and quick. Within a few minutes, I got a call from a real human being named William Boyce. He was really helpful and fun to talk to. He walked me through the process and connected me with a lender that gave me a pre-approval letter the next day (Saturday). It was all way easier than I thought it would be, and everyone gave me their contact information for if I had any questions. So, I feel like I have a team with me as I look for a condo.
Carter
Would not recommend unless you want them to sell your data and receive 10 times as many spam calls in a day and they didn’t even get back to me after the first email. Terrible.
Response from Own UpJul 22, 2026
Hi Carter, Thank you for taking the time to share this feedback, and I'm sorry to hear about the frustration. We take concerns about data handling and unwanted calls seriously, and we want to make this right. To be clear about how Own Up works: we never sell or share your information with multiple lenders without your explicit choice. After you complete our questionnaire, we match you with a single lender we believe is a strong fit, or in some cases connect you with one of our in-house Home Advisors for personalized guidance, who then introduces you to one lender. Any additional lender contact only happens if you specifically opt in to that on our results page. We reached out to you by email to learn more about your specific experience so we can look into exactly what happened and follow up accordingly, but haven't heard back yet. We'd still really like to make this right. Please reply to that email, or reach us directly at [email protected], so we can investigate and resolve this for you. Thanks again for the feedback. — The Own Up Team