owayo custom sports USAReviews of owayo.com

Response from owayo custom sports USAJul 15, 2025

Dear Customer, thank you for your message and feedback regarding our hockey jersey size chart. We are sorry to hear that the size Junior-L you ordered for your son did not fit properly. Based on your information, your son is 53 inches (approximately 135 cm) tall, which corresponds to size Junior-S according to our size chart. Therefore, it seems that you have ordered two sizes too large, which explains why the jersey turned out to be too big. We understand that it might be confusing at first glance that we offer two different lines of jerseys for children/youth and adults, especially when the sizes overlap in certain areas. The reason for this is that many youth hockey players are already as tall as smaller adults. To simplify and make ordering more cost-effective for teams and clubs, we offer consistent jersey cuts based on body size, regardless of whether they are children's or adult-sized jerseys. Our size chart is detailed and includes both the exact measurements of the jerseys as well as recommendations for which body size each jersey size fits. Most of our customers find it works well, but we take your feedback seriously, as customer satisfaction is very important to us. We will reach out to you directly shortly to discuss a suitable solution for you and your son. Thank you again for your openness. Best regards, Your owayo.com team