Overstock.comReviews of overstock.com

Table from hell….. I waited 7 years to find the perfect White dining table and chairs. Found a nice white set at Overstock.com.... Chairs arrived first....one needing replaced so they sent another and asked me to donate or dispose of the wobbly one. The Dining table was arranged to be delivered. No phone call or delivery of table. I called and voiced my anger. They said they couldn't reach me by phone. Rescheduled EFW delivery ... no phone call ... just showed up at my door last minute of the 1:00 to 5:00 time frame. Box damaged with shoe prints and cuts all over and at the damaged area....took photo's and opened box to a damaged un-useable table...took more photo's. Called Overstock and complained ..sent photo's. They scheduled a new table to be sent..said dispose of the damaged table or donate it. Told them I want new delivery trucking company and I need the new table by the 13th of Dec as I was having guest. No table. Scheduled for delivery for 12-18-17 between 1:00 and 5:00. Same delivery trucking co.... was told it would be Lodeso...still EFW...lied to.... EFW website does not show my table out for delivery...They don't answer the phone ..auto response system.. when you choose to speak to a person when you call they leave you listening to music for minutes on end to where you give up after 15 minutes ....3:15 pm and Table not here yet. 3:30 table arrives…box damaged almost torn off in spots…had delivery guys check out the table.. looked okay so far..I signed for it in duress….began assessing all parts … They did not assemble it as promised by Overstock….missing the effing hardware to attach the legs… Called Overstock ...told them I am effing angry due to not receiving the hardware the condition of the box..told them to Fed EX the hardware now…. asked to speak to management and told them for my aggravation I want someone to come assemble it and lift it because it weighs 134 lbs and I can not lift that and it was supposed to have been included…. A positive side ,Jordan did sympathize and arranged to give me a refund of some money back to my card after I voiced my total anger about my experience, but it doesn't change my mind about buying from them again.The damage was done from their reps lies about changing carriers. Another positive, Brandy H. was super in letting me rant and calm down. She worked with me for an hour or more to resolve all issues and arranging to have the hardware sent and a person to come assemble it. I have not heard from manager Kayla as I was told and still no hardware to assemble the table.

Stoelen gekocht voor meer dan 1000€. Na 2 jaar springen de knopen van de bekleding. Reactie van overstock : Pech voor u.

Wow!!!! The worst ever. Ordered 2 items on dec 10th. The socks came wrong size. Called overstock. Mr what’s his name said no problem will ship the right size. 3 days later wrong size again. Same day I order socks orders cologne. The cologne is still not here. Nearing 10 days. Never will use them again.

Bought my wife a wedge pillow to help with back problems. When ordering I was told ships 1-3 days. That was 2 weeks ago and on overstock.com my order is still “processing” as of December 14th. I am now told they will contact me in 1-2 business days. I was also told they cannot stop the order since the warehouse now has it. Basically I have to buy a pillow from Amazon now, wait to receive the pillow from overstock then pay to have it returned. What a waste of time and money. BUY FROM AMAZON OR EBAY skip on overstock not worth the couple dollars you may save.

Do not fall for the free shipping. I was buying several items and split the orders up. My 2nd order was not $45 or above and they advertise that it is free shipping on the top of their website. I could have combined the orders but didn't as I thought it was free shipping. It is bait and switch so do not fall for it. The customer service lady said that if I clicked on where it says free shipping it would give me the terms. Now how would someone know to click that and if there is a min, they need to state that in the heading not have the buyer have to research it..I will never buy from theme again. The managers and customer service agent argued with me and told me that I they could not find my order when I wanted to cancel it!

We just moved and needed a few items for the house. Overstock had decent prices, so I thought I'd utilize the Club O program to purchase my furniture and home items. The first order went off without a hitch, so I order some big ticket items. Worst mistake ever. Beds arrived with missing pieces; completely different rug pads than I ordered were delivered; shipping boxes were heavily damaged resulting in damage to items. The icing on the cake was this last order. It was lost in shipping, but Overstock would not acknowledge that. They kept promising the item would be delivered that day. Days went by. Finally, I told them to cancel the order. They said no. I told them I was doing a charge back on my credit card. They agreed to have the item shipped back to their warehouse, and then they would issue a credit. I fought with them on this, but finally allowed it. Guess what showed up on my porch tonight. They never contacted UPS to have the ordered shipped back--just let the driver deliver the item once he located it. Now I have to pay to return it... and wouldn't you know it? It's missing parts. I am so angry, but I am just going to cut my losses and stay far away from this company.

I would give them 0 star if I could! They are not very professional and trustworthy. I wouldn't do business with them. Waste my time!

Will never shop with this company again,they offer free shipping,but if you need to do a return as I did,you then find out it cost you almost what you paid for the item to return it.that's how they discourage you from doing returns,example of you paid $35.00 to return it will cost you about $22.00. AND THE QUALITY is poor, purchased the silk rug its very thin around the edge of the rug they don't allow enough material to cover you can see the seams,spent way too much for these pieces of junk.and it sheads,purchased a plush rug very well made at another store,and it was about $60.00 cheaper,and a couple inches larger.