Overstock.comReviews of overstock.com

Kwaliteit van de stof van de zetel is slecht. Gaat welgeteld 3 jaar mee...

If i could give less than 1 star, I would. They have absolutely no way to get a hold of them once you have ordered something. I ordered a bar stool and they sent me a table. They charged me $21 to return it and have still not credited me for the bar stool. I don't know what to do other than slam them on social media and hope that they reach out. The only reason I paid the $21 was in hopes that once they received the table they would credit my account, THEY HAVE NOT!

I ordered cloths for my kids this spring since we can not go to the shop due to the COVI-19, First customer service is not working, Secondly i could not reach anyone via email. It's my first time buying from them and it took 2 months for the orders to arrive, When it finally arrived, the quality of the cloths were not as advertised on their website, I will not recommend them to any one as they don't care about customers satisfaction and just want you to spend money. I also found out they have a no return policy. My daughter is devastated as the dresses we choose for her and did not match up with the size and quality of what we got. It's so sad to see her cry, I won't recommend to anyone to buy from them.

WARNING!! This company uses deceptive advertising. I just purchased what I thought was a dining set (table, 4-chairs and 1-bench seat) as was pictured on the web page advertisement. I also noted that nothing was mentioned in the description that indicated that the chairs and bench were not included. Who the heck wants to purchase just a dining table without the chairs? Anyway - per the terms of the their return policy, I have to pay almost $140 to return the table. Chairs and bench seat are not even available to buy - even if I wanted to at this point. BE VERY CAREFUL IF YOU DECIDE TO PURCHASE FROM THIS COMPANY ...

I just received a large TV stand from Overstock. Their delivery person could easily see that the box was damaged and he still just leaned it against the wall and left. It was so heavy that I could hardly move it. When I finally got in the the apartment and open, the second piece out of the box was broken. I contacted Overstock and they informed me that they would have it picked up in 2 to 5 days!! I told them that this level of service was totally unacceptable and I would place the item out in the hallway just as their driver had done and if it was still there when they got around to picking it up so be it if not it's their loss!! If that delivery method is good enough for the customer then it must be good enough for them.

Wish I could give a zero rating. They won’t answer phones due to CoVid. You can contact with email or chat, but then get quickly put into an automated system that is a vicious circle. No exceptions for customers to get items returned late due to CoVid, but they expect us to give them exceptions. I would not use this company at this time. Wayfair is doing a tremendous job, answering phones, resolving issues, product being shipped, answering questions, things delivered as promised, etc. DO NOT USE OVERSTOCK until they get customer service back!!

These people just don't care about good customer service.This was my first ever transaction thru Overstock, after ordering on May 4th "in stock" they flood your email with spam. Then the sent the wrong items, (sent me 4 ugly pillows with flowers on them) then I returned for what I originally ordered then they were out of stock, then you have to wait until they get there mistake back before you get your money back, whole process takes about one month and you still dont have what you ordered. Worst customer service I have ever seen.

I ordered and paid for two mattresses to be shipped to Canada, and received one. The site is completely unhelpful, as the chat AI can't answer any questions and only diverts you to the limited information available. My order is listed as "delayed" without an explanation. Tracking info "waiting for update". This has been 2+ weeks now, since receiving my first mattress, and 1 month since ordering both mattresses, in the same order. I've attempted multiple times to communicate with international support, without any response. There is no phone number for international support, that chat does not function, text is for USA, and email appears to be ignored. I have made alternative arrangments with another company, and am confident I will receive my product from them. I have requested a refund, but I am not confident that this company will ever get back to me with an answer. I will stongly reconsider ever using this site to purchase any products after this issue.