Overstock.comReviews of overstock.com

Ik bestelde 2 maanden geleden ligbedden, ze zouden 8 juli geleverd worden. Plots staat er, zonder enig bericht, op mijn account dat ik 3 weken langer moet wachten. Tot nu toe, wordt vervolgd :-(( Maar hier koop ik NOOIT meer weer.

Een week voor leverantie wordt even verteld dat de bestelling nog bijna 2 maanden op zich laat wachten. Totale levertijd straks 5 maanden voor een loungeset. We hadden hem voor de zomer aangeschaft natuurlijk. Klantenservice is daarbij ook echt waardeloos!!

Do not ever order from them. I would give these scam artists 0 stars if I could. We spent $500 on patio furniture and it was a complete piece of junk. Didn't come with cushion covers, and when we emailed them they said it didn't come with them, but it clearly said on the site it came with cushion covers. Then we called, and "oh we can't get a hold of the seller and they're out of cushion covers", so we could either disassemble the furniture and send it back when we already threw out the box, or get a partial refund, $80, which doesn't even cover the cost of covers. The only option was the refund, so now we're stuck looking for cushions and have to spend extra money on them. Overstock is a joke and their customer service is even worse. Their team is comprised of people who shouldn't even have the responsibility of working at a McDonald's drive thru. Save your self the headache and do not order from overstock. We'll never give them business again and I hope the entire company goes under.

I spent almost a solid two months trying to find a clothes wardrobe that was functional, attractive, light weight, easy to assemble with great reviews. WoW! What a challenge! Either the Item was delivered severely damaged, had sham level manufacturing or no option for hanging clothes. I was a newbie to Overstock and was reluctant to try their site given my lack of experience. WoW! Again.... the unit was delivered in perfect condition with solid, secure, protective packaging and EARLY! The assembly took approximately 2.5hrs with 2 females and only had one issue with a minor part. The end result appears much higher quality than the photo portrayed in the product description. It is beautiful, all joints and parts aligned, no missing pieces and just a nice, simple piece of functional furniture. Extremely pleased with the price point as well. I will now consider using Overstock in the future! High recommend.

Bestelling geplaatst en leveringsdatum aangeduid tijdens de bestelling. Wanneer de leveringsdatum was overschreden heb ik vastgesteld dat Overstock de leveringsdatum zelf had gewijzigd waardoor de levering pas een maand later is voorzien. Voor deze wijziging hebben wij ook geen enkele melding ontvangen. Ondertussen 7 dagen terug een vraag gesteld, nog geen antwoord ontvangen.

Shockingly bad customer service. I wish I had read these reviews before wasting my money. I purchased a watchband. When it arrived, it was not the band I ordered. I contacted them through their chat system called Chloe. Crap! I was told everyday for 9 days that someone would get back to me in a few hours, or by end of day or in 1-2 days or in 1-2 business days. No one ever did. My situation still has not been resolved. Overstock.com is absolutely terrible and should not be used by anyone. I'm extremely pissed!

Terrible customer service. Ordered chairs on June 18, they showed on Overstock as having shipped on June19 and due to arrive June 24. They did not. They arrival date was then shown as June 30. Still no show. I checked the UPS tracking number which showed they never shipped. And I’d been billed! Which Overstock says does not happen. Multiple calls and “chats” during which they did not understand what I was asking and just said the items had shipped, even though I kept reassuring them, they had not. Was then told I would be contacted in 24-48 hours. I was not. Then saw that a return had been generated, unasked.The chairs are now more expensive and the color I ordered two weeks ago is out of stock. This is a multi billion dollar company which has now moved its corporate HQ to Ireland to avoid paying US taxes and farmed out call centers to other countries so they get to listen to frustrated Americans. DON’T BUY FROM OVERSTOCK- buy instead from a company that provides jobs in the US and provides quality products and customer service.

Wij bestelden onlangs een tuinset bij Overstock, in de winkel was men zeer vriendelijk en de set kon al twee weken later geleverd worden. Zoals gezegd kregen we twee dagen op voorhand de verwachte levertijd doorgestuurd, maar wij zouden op dat uur niet thuis kunnen zijn. Daarom contacteerden we de klantendienst, maar die zeiden dat het NIET mogelijk was om het uur te wijzigen, ook NIET om de dag te wijzigen en ze zouden de meubelen ook NIET kunnen afzetten zonder dat er iemand thuis was. Bij levering weigerden de onvriendelijke mannen dan ook nog eens om de dozen aan de zijkant van het huis weg te zetten, want "Dat is betalende service he mevrouw, dat had ge op voorhand maar moeten vragen in de winkel. Wij leveren enkel vóóraan." Dus zetten ze de levering af vlak voor de garagepoort zodat wij niet met onze auto konden buiten rijden. De meubels zelf zijn heel mooi, maar de klantvriendelijkheid laat te wensen over!!