Overstock.comReviews of overstock.com

J'ai bien reçu mon meuble dans les temps, les transporteurs sont très désagréables et pas du tout professionnelles, ils donnent mauvaises impressions. Overstock augmentent ses prix pour faire semblant de les diminuer, ils font cela pratiquement tous les 2 mois. Un mois après avoir acheté mon meuble celui-ci était affiché avec un prix plus élevé mais avec une plus grosse remise. Ce sont des arnaqueurs, aujourd'hui mon meuble acheté à 1499€ est à 1699€ soit une augmentation de 200€.

I ordered a clock and the next day received an email saying it had shipped and was o. The way. That was 12 days ago. UPS says they created a label but have never shipped the package. I have spent hours trying to get answers or cancel the order but no one will help. They only send pre-written responses. With so many of these types of stores to use, I will definitely delete the app when/if I ever get resolution.

I had never ordered from Overstock before this and lets just say I won't ever again. I ordered some luggage. When I took it out of the box, there was an extremely visible black line on my light silver luggage. I was told one thing one day talking to one customer service representative, and thought ok, that was easy! Second day, I was told what the first person told me wasn't the case. When I tried to get a FAIR refund, this was their response "I understand that the mark is extremely visible but it does not take away from the function and use of the item." I'm sorry, what?? Such a waste of time. Wish I would have spent my money elsewhere.

This company is a joke. Their website is misleading on products and the customer service is a joke. I ordered an item and within an hour cancelled the order online and with a customer service representative. They sent my order out anyways and then told me I had to pay an extra $15 if I wanted to send it back. Super unethical. It literally says on the website you have to cancel within 3 hours to guarantee cancellation. I canceled within the hour and they still sent it.

Absolutely the worst Customer Service ever! I buy online products every week and I will never shop Overstock.com again. There is no place on their app to change your address and they had an old address on file from 10 years ago. They refused to refund my money and gave me the run around for over a month. $300 that I will never see again but they will never see another DIME from me.

DO NOT EVER ORDER FROM OVERSTOCK!!!!!!! So I am a huge online shopper and get multiple packages per week from amazon and other websites but I only ordered from overstock once. I bought a faux marble kitchen table for $160, and they sent me the wrong package and sent me a fan. I called and told them and they sent me the table and asked me to send them back the fan. I was not able to get the fan back in the box so I ended up not sending it back right away and they charged my card another $160! Literally took it off my card illegally! They should of charged me for the $30 fan, not another kitchen table. Makes no sense!!! It was their fault they sent the wrong item! WORST CUSTOMER SERVICE I have EVER dealt with!!! They refused to give my money back!!!!! I have to dispute it now with my bank! They are SCAM ARTIST!!!

Bestelde meubels 1 maand later ontvangen dan eerst beloofd was. Er is een bepaalde beschadiging aan een onderdeel, hiervoor onmiddellijk na uitpakken meubelen een dossier opgestart, ondertussen is de levering en het opstarten van het dossier al 1 week geleden en nog steeds geen enkele reactie bekomen. Vind dit ondermaats!

No star at all!!! In the picture items are really nice. I cannot say bad thing about the product that we ordered because we never opened it. We ordered 2 standing closets because the pictures are deceiving. It looked small. When we opened the first one, it is really big!!! But we like it. We can hang more clothes. We want to return the second one because no more space. I executed the return 3 days ago. I called customer service and was exchanging emails with the seller. For 3 days, we were going in circles. They keep asking why we are returning. I already explained why. They do not want to give the return label. The items in Overstock are really nice. But they do not help with the returns and the sellers are hard to deal with. I do not recommend Overstock and their sellers. We will never buy here again! Worst customer service of all!!!!