Overstock.comReviews of overstock.com

I purchased a Tag Heuer watch from Overstock.com. It turned out to be fake. I went to the Tag Heuer website to register the watch/warranty. Since the warranty card that comes with a Tag Heuer wasn't provided with this watch. I used the serial number on the back of the casing and received a response instantly from Tag Heuer. The serial number is for a different watch and registered. So Overstock.com sold me a watch that has stolen serial numbers and 100 percent fake. They are passing off this watch on their website as legit 100 percent authentic, and it isn't.

Horrible experience. They refused to take an expensive item back , and I am.now stuck with something that is useless to me as it doesn,t fit in my space, and out alot of money. They were not accommodating at all, not understanding, or helpful, and basically said too bad they will not take the return. Needless to say I would never ever buy from them again, and would not recommend them to anyone.

Placed an order and tried to cancel 1 hour later, they could not process it or price match to the much better price at target.

If I could give this company ZERO stars I would. HORRIBLE HORRIBLE customer service. Ordered a rug on a Monday and said it would be delivered that Thursday. That was 3 weeks ago. No rug, no explanation when you call them except its in transit from the courier. They do not even acknowledge that are false advertising on their website. When you put on your website under the product you are ordering the delivery date, it should be delivered that day - or at least shortly thereafter. Should not have to call them over and over again and get no where. Do NOT waste your time ordering from them. This is the first and last time I order from Overstock.

Hands down the most untrustworthy company I have ever purchased from. Bought a propane fire table with separate tank holder 4/23. Tank holder shows up. Wait a few days because Overstock texted and emailed me that second part of order shipped. The tracking never moved past "label created". After 10 days I stupidly agreed to have them resend the table. Once again tank holder shows up, no fire table. Same as above. Wait 10 days, get another email saying it shipped. I called and asked for proof it shipped. Rep emailed back stating she was in contact with warehouse, they confirmed it shipped. I called and asked for actual proof it shipped. I had been in contact with BBB trying to resolve issue. Overstock told BBB that the issue was with FedEx, they were delayed processing trucks and scanning items. I contacted FedEx and they stated that they were not notified to pick up package with the tracking number provided. So I asked again for proof it shipped. That's when they sent email stating that item didn't ship and no delivery date can be given because now its a manufacturing problem. When I tried to call to ask for refund from the phone associated with the purchase, I repeatedly got message that office was closed, call back during business hours. Used a different phone and got right through. Interestingly the item is listed on their website for more than I paid for it and with a 1-10 day shipping window.I can almost bet if I placed order for item at the current price it would get delivered.

I returned a 8×10 rug, not opened mind you and it cost $199, I got refunded $38. This is just way beyond unacceptable. I've ordered other items and have been totally satisfied, but their customer service is a joke!!!!

Idem bij ons zoals vele andere reviews op trustpilot. Had ik ze maar eerder gelezen. Levering wordt schaamteloos 2 maand uitgesteld ondanks beloftes. Bestelling van maart komt nu pas eind juli! Nooit meer, ondanks het mooie gerief dat ze hebben. Een klant stelt niets voor bij overstock.

I will update this review of Overstock dot com and my one star rating when my $2699.85 order for (30) patio chairs, arrives. After a week there is no indication the order has been processed much less shipped despite the ad and website stating it would ship in 1 to 2 days. Update. If has now been 11 days and my order apparently still hasn't left the warehouse. Thought I'd try Overstock for the first time. Should've gone with what I know. Lesson learned. Cc:file, Google reviews, Yelp