Overstock.comReviews of overstock.com

If it was possible to give a fraction of a star I would . And that fraction would go to the only customer service rep that was actually polite and semi helpful. I ordered large item $1,700 on April 29th. Received confirmation email that the item shipped on the 30th also stating delivery was to be on the 30th. I knew then something was array. I called CS and was told delivery would be May 10th. Seven phone calls later to CS after item was indeed not delivered by the 10th I was hung up on, and redirected to a manager after 15 min on hold. Their favorite line was "someone will get back with you in one to two days" This of course never happened. No one there seemed to know where it was. After reaching out to the trucking companies that are supposed to deliver item, I find out its going to be delivered June1. I will NEVER do business with Overstock again.

I purchased an ice tub with a tray underneath. the ice tub leaks water as the ice melts into the tray below, which makes the tray worthless to hold anything on. Overstock refuses to refund my money. They will give me a $16 credit rather than the full purchase price of $116. Very disappointed in their customer service. They are trying to get the vendor to replace the item but the vendor does not respond. Who did i buy the item from - overstock or the vendor? This has become my problem. I will not order from them again if they don't stand by their products.

De tafel die geleverd werd was beschadigd. Nu zal het 45 werkdagen duren vooraleer het dossier behandeld kan worden ...

They put in super fine prints that fragrances are non-returnable and nowhere during the checkout process or the order email confirmation. I did not even open the brown cardboard box that the items came in but they still wouldn't take my return. I am now stuck with OLD or KNOCKOFF perfumes that only last 10 minutes. A loss of one day of work for me financially, but I will never give them another dollar and I will tell my family and friends to not shop at Overstock.com.

I will NEVER EVER order anything from this company again! They sure do love to bombard you with loads of ads all over emails, and social media accounts but yet when it's time for them to deliver what they advertised they fall very short! I strongly do NOT recommend to order anything from them unless you like waiting several months to receive the same items Amazon or Walmart can deliver to your doorstep in a few days.

Ordered a couple chairs and after almost a month they still hadn't been delivered. They provided a delivery date and then sent a new delivery date every day for the next 5 days. The tracking page showed it was on a truck for delivery every time. Don't trust this company.

The box came ripped and open via UPS, the trampoline it self I don't think its of poor quality, I had problems with overstock. I contacted them told them about the quality of the delivery, they seem to not care at all. I told them about the misleading information online the reason I went with overstock instead of wayfair, amazon or Walmart or any other store, was because overstock was the only one that would offer a weight limit of 350lbs. When I received the product I called them immediately sent pics of the box, then I installed the trampoline and noticed the weight limit its only up to 175lbs, called them again which they were asking me to take the trampoline down and send it back to them so they can send me the right one (I would never trust them again), and how do I tell my kids (which they got this trampoline as a birthday present) that I have to take it down and send it to them so I can buy another one, in the mean time they would just had to be without trampoline for at least f 2 months while I send the wrong one back and buy a new one, I will never deal with overstock.com again, I tried calling them back but they are ridiculous to deal with, I will leave this same review in google. so don't buy with them

They’re horrible horrible quality products and the billing is horrible they charged me for the same thing twice and tried to get away with it they are scam artists stick with wayfair