Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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customer
They sent the wrong ring!!😳😳. Waiting to receive the correct one
Response from Overstock.comAug 28, 2026
We sincerely apologize for the issues experienced. To provide further assistance, we have reached out to your email.
Tammy
Great price, less than Amazon! Arrived the next day. Honestly, I usually buy most things on Amazon, I will now check Overstock more frequently!
Response from Overstock.comAug 27, 2026
We are so happy to hear you found a great price and received your order so quickly! We appreciate you considering us for future purchases.
Terry M.
I was able to find great customer service.
Response from Overstock.comAug 27, 2026
We are so glad to hear that our customer service team was able to assist you effectively. We appreciate your kind words.
G. P.
Easy to order and good communication
Response from Overstock.comAug 27, 2026
We are so glad to hear that our ordering process was easy and our communication was good. We appreciate your positive feedback.
customer
I tried to cancel an order a few hours after it was placed and was told it couldn’t be done. A week later I received an email saying my order was delayed and hadn’t shipped and invited me to cancel it. Which I did and received confirmation from the ai agent I was given. But the rug was shipped the next day. A terrible experience!
Response from Overstock.comAug 28, 2026
We sincerely apologize for the frustrating experience you encountered with your recent order. We understand how confusing and inconvenient it must have been to be told you couldn't cancel, then offered a cancellation, only for the item to ship afterward. We are reviewing our cancellation processes to prevent such inconsistencies in the future. We appreciate you bringing this to our attention.
customer
I tried to trade my product in and they didn’t let me trade they sent me a size 36 but it was size 30/31 .. bad customer service
Response from Overstock.comAug 28, 2026
Thank you for your feedback. Designer items are final sale, and all items are inspected before shipment. We're sorry your experience did not meet expectations.
Monty M.
Missing items. Damaged items. Separate deliveries.
Response from Overstock.comAug 28, 2026
We appreciate you bringing these issues to our attention. We are actively looking into the missing, damaged, and separate delivery concerns you've highlighted.
customer R.
Helpful to me
Response from Overstock.comAug 28, 2026
Thank you for your positive feedback, we're happy to hear our team was helpful!
