Overstock.comReviews of overstock.com

Item arrived on a timely manner and was as described.

Quick delivery and nice appearance. Hope quality stands up!!

Item came broken

Great Price. Quality rug. Fast shipping.

Website was easy to navigate and the purchase process was very simple! My items were delivered in a reasonable amount of time and nothing was damaged in transit. My rug and rug pad are wonderful and just as described!

I liked how easy it was to place the order. It was an accurate description. The only thing was follow up info. It was very slow.

I placed an order for cups,king mattress pad, I received the wrong cups, had to go to different places to return the cups!!! Customer service was nice,but they could have offered me something!!! Than the mattress pad came in wrong size,by this time . I’m really pissed!!! Customer service was ok again,well this time .ups is coming to pickup,but the box it came in was vacuum packed. So I couldn’t use it, I live 20 minutes away,I had to drive 30 minutes away to find a box to fit the mattress pad!! I guess there is no consideration about that. I ve been a long time customer with overstock!!! But your staff are nice!!! But there is no compassion to senior citizens are really trying to really understand American traditions!!!!

The rug was soaking wet at one end and it was 8 by 10 she told me to bring it to ups and return it . How can we do that we don’t have a truck so I laid it down with towels under it for a week till it dried. Disappointed by the response .