Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Dana T.
What I love about buying from Overstock is how fast we received our shipment.
Response from Overstock.comOct 22, 2026
Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad to hear about your positive experience with us.
Grace J.
Nicely made rug, and quick delivery!
Response from Overstock.comOct 22, 2026
Thank you for taking the time to share your experience. We truly appreciate your feedback and are glad to hear about your positive experience with us.
Could Have Been E.
In attempting to return a rug - and online return wasn't possible (platform communicated that 'You haven't placed any orders yet') - I asked the customer service person the process for initiating the return process. 1| He put me on hold for '1 or 2 minutes' (his words). Seriously? This is a very standard question - maybe even most frequent - that a CS person should be prepared to answer without consult. 2| The item - $7 to ship - would require a $20 return label when the item was a $27 rug. Coincidence? If the product were damaged - there apparently be no return charge. It was communicated that I can ship myself through UPS and then call and notify Overstock.com of the tracking number. Please make it easier! This is crazy. It's almost as if you don't want return customers.
Response from Overstock.comOct 20, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding a rug received. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
customer
Ordering was simple. Product came on time and was as described.
Amanda D.
Prompt delivery and good packaging
Rhonda B.
Great product and pricing
James
I received my 2 chairs in a timely manor. One had a broken leg, I called customer service and they were able to help me out with the return of the broken chair and pick up of it. They sent a replacement chair and while it is the same chair it is the wrong color. So I will keep it because I don’t have time to return and hopefully get the right color.
Response from Overstock.comOct 20, 2026
Thank you for bringing this to our attention. We are sorry to hear your chair did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Robin M.
Easy to find what we were looking for and super quick shipping. Great price too.
