Marlene F.
The package was delivered
The package was delivered, and I guess it was late at night because the next morning when I checked, it had been out in the rain all night and the box was totally soaked. Whoever delivered, it could have brought it up to a covered front porch as it was raining the whole day off and on I’m a bit disappointed in the ottoman as it had plastic around it, but it had gotten wet and there was moisture underneath between the plastic and the ottoman and it got wrinkled, looking not happy with the product at all.i took pictures of the soaked box if you would like to see it.
Response from Overstock.comSep 30, 2026
We are very sorry to hear about the condition of your recent delivery. We understand how frustrating it is to receive a damaged item due to weather exposure. A claim was started on your purchase and a refund issued on 09/30.


