Outsource Data RecoveryReviews of outsourcedatarecovery.com

Outsource recovered my data, no question about that. I had an SSD drive drop shipped to them to put the data on. Somehow, it was blank when I got it ... not even formatted. To their credit they found a spare HDD loaded it up and sent it to me. Several months later I realized that all the problems I had been experiencing were due to lame SATA power connecters coming from my main power supply. IMHO, they are fragile and poorly designed. While trying to perform a backup with the recovered data I ended up with several directories missing. I emailed them and asked whether I could access my recovered data on their FTP server. They told me: 1) data only retained on their server for 14 days ! ... and 2) that the price to take the data off the original drive would be about the same ... near $500.00 Ouch. I examined the original Seagate that I sent to them, which, I had to pay extra to have returned to me. My computer could see the drive but said it was not initialized. Kroll's Ontrack EasyRecovery software saw all the files on the drive. I balked at buying Kroll's software ($79.00) for one reason ... In fact I was only being allowed to use their software for one year ... another self serving 'license' scheme. I ended up trying version 7.0 of the TestDisk software developed by Christophe Grenier. It told me that my "Partition sector doesn't have the endmark 0xAA55. It corrected it and ... VOILA, my Seagate was instantly usable and all my files were there. I'm no expert on master boot records but it seems to me that Outsource could have returned by HDD to me with a valid, usable MBR instead of one missing an end mark. In hindsight the drive did not have any huge physical problems, just a corrupted file system .... probably from the intermittent SATA power connector. IMHO $500 is rather pricey just to correct that type of problem.

You won't find a more thorough and professional recovery service. Perhaps our experience is the exception, but we've sent no less than a dozen customer's drives to them for recovery and every single approved order has been recovered. Saved one customer's entire accounting file. I'm so happy to have Outsource Data Recovery in my back pocket!

We have used Outsource Data Recovery about 6 times now. Each time they were able to produce the results we were looking for. I have used other services like this in the past and they were always much higher in price. As a tech, I like to be able to call and have the issue explained to me and what options I have and what to expect for results. The turn times are always reasonable and communications are excellent. Email and phone calls are answered promptly. No high pressure, no spam emails. Only expertise and a service that is needed....Done well. Thanks!

Everything as expected

The service itself was really good but ODR sent my files back on a drive formatted for a PC instead of a Mac, so now I still have to buy another drive to transfer the recovered data over to so I can reformat the new hard drive while it's empty.

Super fast and very reasonable pricing! Highly recommended!

Recovered files quickly. Good communication throughout the process. Price was higher than expected; however, we were able to reach a pricepoint that worked for both sides.

Outsource Data Recovery did a great job recovering data from my failed external hard drive. Alex worked with me and recovered the files within a week. He also answered all of my questions in a timely manner. I would highly recommend the company!